Analyst, Business Analytics
Are you passionate about helping people live their healthiest lives? Do you thrive in a dynamic, supportive environment where your contributions truly matter? If so, Medcan is the place for you! This job posting is for a current vacancy.
Join our team as a Analyst, Business Analytics to turn data into actionable insights that support strategic decisions across Medcan’s product management and core business functions, including marketing and sales. This role plays a key part in driving innovation and improving client outcomes through data-driven strategies. We’re seeking a detail-oriented, commercially minded analyst with strong technical skills and a passion for uncovering insights.
In this role, you’ll develop a deep understanding of the client lifecycle and use data to inform strategies that enhance growth, retention, and client value. This position requires a blend of analytical rigor, technical proficiency, and clear communication. You’ll work hands-on with data using tools like SQL, Python, and Power BI, and present insights in a way that influences stakeholders.
A strong understanding of client behavior and decision-making will enable you to help design strategies that drive engagement, loyalty, and long-term value.
Data Analysis & Reporting
- Collect, clean, and validate data from multiple sources, ensuring compliance with healthcare standards.
- Develop and maintain Power BI dashboards for clinical, operational, and business metrics.
- Perform ad-hoc analyses for marketing campaigns, sales performance, financial forecasting, and utilization optimization.
- Develop predictive models, segmentation strategies, and dashboards using tools like SQL, Python, and Power BI.
- Support personalization, CRM, loyalty, and acquisition strategies through data-driven modeling.
- Analyze how clients engage with and consume products and services across the lifecycle to uncover usage patterns, unmet needs, and opportunities for innovation.
- Partner with Product Management to inform roadmap decisions, feature prioritization, and experience design based on client behavior and value drivers.
- Provide analytical support for pricing and packaging strategies, including elasticity modeling and revenue optimization.
- Monitor market trends, client behavior, and competitive dynamics to inform positioning and strategic planning.
- Storytelling & Influence
- Communicate insights clearly to technical and non-technical audiences, influencing decisions across all levels of the organization.
- Research and prototype AI-driven solutions, including Copilot Agents Framework and automation tools.
- Identify opportunities to integrate AI into reporting and decision-making processes.
- Monitor data quality and proactively address upstream issues, ensuring compliance with privacy regulations (e.g., PHIPA).
- Support metadata management and promote data literacy across teams.
- Drive automation initiatives for reporting and alerting.
- Stay current on best practices for visualization, analytics methodologies, and AI trends.
- Bachelor’s degree in Data Analytics, Statistics, Computer Science, or related field
- 3–5 years of experience in data analysis or business intelligence
- Proficiency in Power BI and SQL; experience with Python or R preferred
- Strong problem-solving skills and ability to communicate insights effectively
- Familiarity with healthcare analytics and regulatory compliance
- Familiarity with marketing attribution models, sales funnel analysis, financial forecasting, and product performance metrics
- Familiarity with AI frameworks and automation tools
- Exposure to cloud analytics environments (Azure preferred)
This is a full-time (1‑Year contract) position (2 days in office) working 40 hours per week based on business needs between regular office hours Monday – Friday (9 AM - 5:30 PM). Our downtown Toronto clinic is conveniently located at 150 York St., which is nearby St. Andrew station or a 10-minute walk from Union Station.
Position Pay Range$73,699.00 - $ CAD annually
Pay will be…
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