AI Insights Tech Lead

Wisedocs is a fast-growing, venture-backed AI platform that transforms how insurance companies analyze claims. With ~$20M USD raised, 100+ team members globally, and 90+ customers across North America and Australia, we’re doubling revenue year over year.

Founded by experts who’ve experienced the claims process firsthand, Wisedocs combines deep domain knowledge with next-gen AI trained on 100M+ documents. Our platform turns complex medical records into clear, structured insights—backed by expert human oversight.

Join a mission-driven team building intelligent products that cut through complexity, accelerate decision-making, and make a real impact when it matters most.

We currently have a v1 version of our AI insights platform for a few medical and medical adjacent use cases that uses a combination of our ML pipeline, LLM summarization models and RAG/Context engineering to extract key information on medical claims.

We're seeking an AI Insights Tech Lead to work directly with customers to understand capability gaps, architect a more powerful and scalable AI insights engine, and lead a small team of engineers within this product team.

• Developing robust, scalable APIs in Python (Django and Fast API)
• Collaborating with other technical stakeholders and leaders to actively work towards the design and implementation of systems.
• Ensuring the reliability and scalability of our AI Insights platform
• Building ML/AI adjacent systems with AI engineering tooling (RAG, AI workflows, Evals, etc)
• Other duties and responsibilities will be assigned as projects develop, adjust and mature.

• Experience working across multiple engineering teams to deliver projects
• Strengths in two areas: backend engineering, data engineering, cloud engineering, frontend engineering
• Ability to think through problems end to end, including data, infrastructure, research, monitoring and inference considerations
• A track record of developing high-quality, maintainable code.
• Excellent problem-solving skills in an independent and team setting
• Are enthusiastic about working in a fast-paced, innovative environment, contributing to a team that aims to make a significant impact in the medical and insurance tech space.

• Flexible hybrid environment with the option to collaborate in-person at our Toronto HQ.
• Modern employee benefits, including health and dental coverage
• Competitive compensation, with valuable stock options, as we’re still a young company growing very quickly.
• An opportunity to develop very rapidly in your career. We can offer you a super-immersive learning environment, and when you thrive there, you will have the opportunity to rapidly develop this opportunity into senior practitioner or management opportunities as you choose.
• Access to a learning and professional development fund to help you level up your career while you're working with us. We hope to be an incredible step up in your career if you decide to come and work with us.
• Company events
• Generous Paid Time Off
• Paid Sick Days
• Casual Dress code
• Employee Referral Bonus
• Tuition Assistance
• Plus, many other Recognition Programs!

We're excited to meet you and explore the possibilities together! At Wisedocs, honesty is one of our core values. Our Recruitment process is transparent to ensure you are set up for success:

• Round 1 – People & Culture Chat: 20–30 min conversation about your background, goals, and the role.
• Round 2 – 1st Technical Assessment: A 1-hour technical assessment that focuses on conceptual and system design.
• Round 3 – 2nd Technical Assessment: A 1.5-hour technical assessment that focuses on general coding.
• Round 4 – Interview with the Hiring Manager: A 1-hour interview with the hiring manager focusing on culture fit, experience, and high-level technical questions.

Our target base salary range for this role is $180,000 - $230,000 CAD. This range reflects the full growth journey within the role — from building and developing skills early on, to becoming highly proficient and ultimately achieving excellence. Where an offer lands within the range is based on your…