OCM Strategy Lead
Job in
Toronto, Ontario, C6A, Canada
Listed on 2026-02-16
Listing for:
Epsilon Solutions Ltd.
Full Time
position Listed on 2026-02-16
Job specializations:
-
IT/Tech
IT Project Manager, IT Consultant, Change Management, IT Business Analyst
Job Description & How to Apply Below
We are seeking a dynamic and strategic OCM Lead to guide our insurance clients through Organization Change Management for complex IT transformations This role blends advisory leadership OCM and Transformation strategy and delivery oversight making it ideal for professionals who can shape the vision influence the agenda and ensure successful execution
You will work closely with senior insurance executives
CXOs to define transformation goals and oversee the realization of business value through structured delivery
- Advise Csuite and senior stakeholders on OCM strategy aligning business goals engaging stakeholders across the Insurance Value Chain
- Lead OCM Strategy Planning activities including Stakeholder Identification and engagement impact analysis change readiness assessments and manage resistance
- Shape and lead Training and Communication Plans from visioning and roadmap development to execution oversight and value realization
- Execute and deliver OCM Roadmap and Plan to ensure alignment with strategic objectives managing risks dependencies and stakeholder expectations
- Facilitate executive workshops and strategic planning sessions to cocreate transformation initiatives
- Monitor KPIs and transformation outcomes ensuring measurable business impact and continuous improvement
Education Masters degree MBA or related
Experience- Experience in insurance Organization Change Management Programs with a mix of advisory and delivery leadership
- Proven track record of leading strategic engagements and overseeing successful delivery in insurance domains eg underwriting claims policy admin
- Strong understanding of OCM activities insurance operations regulatory frameworks and digital transformation trends
- Experience of working with at least 23 leading insurance carriers across the globe
- SME on atleast 12 key domains on Insurance including policy admin UW Billing or Claims
- Experience in designing and implementing target operating models transformation roadmaps and capability assessments
- Demonstrated ability to bridge the gap between strategy and execution ensuring that transformation initiatives are both visionary and actionable
- Experience advising on digital transformation including the adoption of emerging technologies AI automation cloud platforms and their impact on business models
- Strong background in stakeholder engagement and governance with the ability to influence senior executives and align cross functional teams
- Familiarity with regulatory and compliance considerations in insurance transformation programs
- Experience in value tracking and benefits realization ensuring that transformation outcomes are measurable and sustainable
- Exposure to multivendor environments and complex delivery ecosystems with the ability to manage dependencies and integration challenges
- Familiarity with insurance platforms eg Guidewire Duck Creek Majesco
- Experience with Agile SAFe or hybrid delivery models
- Strong commercial acumen and ability to link strategy to execution
- Certifications in project or change management eg PMP Prosci SAFe are a plus
- Excellent communication facilitation and leadership skills
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