IT Support Specialist; Release Manager

Position: IT Support Specialist (Release Manager)
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** As the lead Release Manager, you will partner with technology and business teams, as well as vendor to create and manage the end-to-end release plan, and deployment schedule with focus on efficiency, reliability, collision avoidance, and availability of existing environments and services, while supporting delivery teams in meeting their objectives and timelines. You will also define and implement practices for cross-team alignment, collision avoidance, release dependency management, and risk mitigation;

and contribute to planning, design, operationalization and readiness deliverables in compliance with enterprise and industry standards.
At TD, we hope you'll be inspired both by the work we do and the people who make it all happen.

** Specifically, the role will require strong aptitude in the following areas:
** We are looking for a
** IT Support Specialist/*
* ** Release Manage
** r to join Multi Business Technology Program.
* Creating and managing end-to-end release plans for scheduling, planning, and controlling the release and deployment process
* Integrating release management practices into delivery process with objective of offering reliable, repeatable IT services, at appropriate service levels
* Ability to convert the technical expertise to recommendations pertaining to efficiency, reliability, scalability, and security; drive best practices, and engage with planning, evaluating, operationalizing and reporting deliverables. Successful candidate must be able to show they are ready to think and act as an owner, and drive consensus and decisions among stakeholder in pursuit of technical integrity
* Establishing infrastructure for tracking and monitoring all relevant updates and changes, and efficiently converting the information into reporting, recommendations, schedules and decisions
* Providing trusted and reliable communication and reporting with confidence that all information is comprehensive, accurate, and confirmed
* Managing correspondence with clear articulation of impacts
* Providing subject matter expert guidance and advice to Release and Deployment management, as well as other IT Support segments, and participating in development of remediation and collision avoidance strategies
* Identifying and educating on control and communication failures to help prevent issues going forward
* Providing updates to senior leadership on accomplishments and opportunities, as well as insights on organizational trends anchored in unique perspective of the role
* Protecting the interests of organization through identification, management and escalation of risks and dependencies
* Being proficient with IT workflow and collaboration tools, such as Service Now, JIRA and Confluence. Be able to independently create and manage work items in the tools as required
* Being professionally familiar with Agile, Waterfall and hybrid delivery models to understand and align with multiple teams working in different paradigms
* Understanding of the Dev Ops and continuous delivery principles and practices
* Knowledge Regulatory is preferred, not mandatory
* Undergraduate degree or…