Senior Application Support Analyst; Capital Markets

Job Description

What is the opportunity?

You will be supporting the Sophis and Valuation Management applications for the Equity Derivatives business. These are critical applications which delivers overnight and intraday Risk Limits and Valuations for the Front Office, Risk and Valuations teams. In addition, you will be supporting the compute infrastructure and orchestration software, Data Synapse GRID, which supports pricing requests for all Front Office and Back Office applications in Equity Derivatives.

You will be responsible for maintaining stability and availability of the application, as well as continuous software releases to add features and enhancements. You will be orchestrating software release which occur after hours on weekdays (primarily Fridays). You will be in an on‑call weekend rotation that includes issue resolution/triaging and infrastructure maintenance. In addition, you will be responsible for overseeing the integrity of the data quality derived from our official EOD Market Data and positions which are priced by the Model Library via Analytics interface.

• Quickly address issues pertaining to front office, middle office and back office that impact the business’ ability to perform daily functions
• Drive improved stability and higher quality of data delivered to front office, middle office and back office
• Contribute and improve the configuration of our monitoring platform ITRS, while actioning triggered events
• Document new issues that occur and maintain/enhance existing documentation to ensure consistent steps performed for known issues; coordinate between several groups to remediate issues (Support, Development, Analytics, Quants)
• Investigate pricing failures and resolve issues utilizing various skills including SQL, Unix, Windows; automate processes using Python, Power Shell and other scripting languages
• Engage in platform related projects which include vulnerability remediation, business continuity practice and automation of day‑to‑day tasks
• Perform change and release practices to deploy proprietary and vendor‑based software
• Weekend on‑call rotation will be required to ensure stable start of week; rotation of shift schedules that require both early (8 AM – 5:30 PM EST) and late shifts (10‑7 PM EST)

• 3+ years’ experience supporting applications on equity derivatives or other capital market products
• 3+ years' experience with SQL scripting
• 3+ years' experience working on Linux and Windows Server
• 1‑2 years' experience with Python scripting
• Monitoring experience of high availability trading applications, batch processing or similar; job Scheduler experience (i.e. BMC Control‑M, Autosys, Cron, etc.)

• Kubernetes / Docker experience
• ITRS Geneos Monitoring Software
• Power Shell
• GRID / Data Synapse
• SOLACE
• Control‑M Job Scheduler
• C++ / C#
• Oracle
• Experience supporting risk management and analytics applications / infrastructure

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
• Leaders who support your development through coaching and managing opportunities
• Work in a dynamic, collaborative, progressive, and high‑performing team
• Opportunities to do challenging work
• Opportunities to take on progressively greater accountabilities

Analytics, Apache HTTP Server, Batch Processing, BMC Control‑M, C++ Programming Language, Change Management, C Sharp (Programming Language), Docker (Software), Equities, Grid Computing, Group Problem Solving, Incident Management, Interpersonal Relationships, Job Scheduler, Kubernetes, Linux, Market Risk, Market Valuations, Microsoft Windows Server, Oracle, Python (Programming Language), Solace, Structured Query Language (SQL), Windows Power Shell

Address: ROYAL BANK PLAZA, 200 BAY ST:

TORONTO

City: Toronto

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: CAPITAL MARKETS

Job Type: Regular

Pay Type: Salaried

Posted Date:

Final date to receive applications:

Applications will be accepted until 11:59 PM on the day prior to the Final date to receive applications date…