Senior Solutions Engineer

Senior Solutions Engineer Sales Toronto, Ontario, Canada

NAM Solutions Engineering

We are looking for a Senior Solutions Engineer to join our NAM Solutions Engineering team.

We’re a global team of Solutions Engineers united by a shared mission: to solve for the customer. We push boundaries, learn quickly, and move with purpose—aligning, adapting, and growing together. Ours is a space built on trust and psychological safety, where diverse perspectives spark innovation and everyone has room to contribute, experiment, and thrive. Together, we grow and celebrate what makes each of us—and our customers—unique.

As a Senior Solutions Engineer, you are a trusted technical and business advisor to prospects and customers, owning complex pre‑sales engagements and partnering closely with Account Executives as part of the Hub Spot sales process to drive successful outcomes. This role is ideal for someone who thrives in customer‑facing environments, brings structure to ambiguity, and enjoys solving complex business problems with technology—while elevating the quality of deals, teams, and customer experiences they support.

You will primarily work with Sales, while also collaborating closely with Services Consultants, Solutions Partners, Security, Product, Deal Desk, and regional Sales Leadership.

Life at Hub Spot is fast‑paced and dynamic, but we respect boundaries and flexibility. We trust our people to do their best work while maintaining balance.

• Act as a strategic partner to Account Executives within the Hub Spot sales process to drive complex, multi‑phase sales cycles involving stakeholders from Sales, Solutions Partners, Security, Customer Success, and occasionally Product and Executive Sponsorship.
• Reinforce and model strong sales processes and best practices by partnering with Account Executives to accelerate deal progression, proactively address risk, and drive consistent, high‑quality outcomes.
• Navigate ambiguous, multi‑stakeholder problem spaces by creating clarity, structure, and momentum for both customers and internal teams.
• Operate as the technical owner of assigned deals
  , coordinating and pulling in additional technical resources as needed to drive successful outcomes.
• Lead technical pre‑sales conversations, including integration design, data migration strategy, solution feasibility, and technical validation.
• Conduct consultative discovery to deeply understand customer business challenges, processes, and desired outcomes, demonstrating strong situational awareness and sensitivity to customer needs.
• Translate discovery insights into clear, compelling, value‑oriented solution narratives that demonstrate Hub Spot’s differentiated capabilities and address customer goals and objections.
• Design and deliver tailored demos, workshops, and proofs of value that align Hub Spot capabilities to customer‑specific use cases and business outcomes.
• Proactively manage and prioritize a pipeline of opportunities, partnering with Sales to move deals from discovery through close while anticipating risks and surfacing tradeoffs early.
• Serve as the voice of the prospect by providing structured feedback to Product and internal teams to inform roadmap consideration, positioning, and go‑to‑market execution.
• Coach sales teams on Hub Spot functionality and positioning, enabling strong, value‑based conversations and more effective deal strategy.
• Collaborate with Solutions Engineers across regions on local, regional, and global initiatives that improve execution quality, consistency, and customer impact.
• Mentor more junior SEs and contribute to team excellence through coaching and knowledge sharing—improving quality and consistency across the deals you support.

• You consistently bring structure and clarity to complex, ambiguous customer situations.
• You are trusted by Account Executives and customers to guide critical technical and solution decisions.
• You influence deal strategy and outcomes, not just technical execution.
• You raise the bar for quality, preparation, and customer experience across the deals you support.
• You continuously refine your craft by seeking feedback, reflecting…