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Senior Director, Investor Services Technology Transformation

Job in Toronto, Ontario, M5A, Canada
Listing for: Royal Bank of Canada>
Full Time position
Listed on 2026-02-17
Job specializations:
  • IT/Tech
    Cloud Computing, Systems Engineer, IT Project Manager, Systems Analyst
Job Description & How to Apply Below

Job Description

What is the opportunity?

RBC Investor Services is embarking on an exciting journey with the goal of becoming the undisputed leader in Canada offering our clients exceptional experiences with market leading products and services. The strategy will be enabled by our technology and architecture modernization marked by architecture simplification, AI & automation journey and efficient operating model.

In this role, you will lead the architecture evolution journey across the technology portfolio for RBC Investor Services. High level and more detailed capability assessment and create roadmaps will inform the target state of the portfolio including technical and data architecture, design, development, quality engineering and SRE activities.

You will collaborate with business stakeholders, project delivery teams and act in alignment with RBC Technology & Operation’s strategy.

Architecture evolution will ensure we deliver optimized technology solutions that are competitive in the market and efficient to operate

What will you do?

This is a transformative technical delivery role with the following primary responsibilities:

  • Provide technology expertise and leadership in formulating the strategic plan for RBC Investor Services architecture journey and associated delivery.
  • Lead the capability assessment and architect roadmap definition for the multi-phased delivery.
  • Drive best-in-class technical solutions by tracking closely industry leading solutions and applying to RBC architecture and security standards.
  • Institute framework and process to ensure production readiness during software development projects.
  • Partner effectively with the business teams and act as key point of relationship for the architecture journey.
  • Partner with other teams, as required, to expand the rollout of strategic future architecture and applications.
  • Align solutions to RBC’s Technology & Operations strategy and standards and platforms.
  • Act as primary application and platform supplier relationship manager, as applicable to the architecture evolution.
  • As the program progresses, evolve the strategy and plans to ensure continuous path to steady state.

What do you need to succeed?

Must-have

  • 10+ years’ experience in complex technical program delivery, preferably in asset management or financial services domain
  • Knowledge of software development methodologies, tools, and practices, with expertise in application development using a variety of linear, non-linear and multi-modal models.
  • Strong stakeholder management including business counterparts as well as cross-functional technical teams
  • Ability to manage technical delivery from third parties
  • Ability to drive and facilitate transformation in a large and complex global organization
  • Experience with a variety of technology and data platforms

Nice-to-have

  • Well versed in AI technology

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team

#LI-POST

#TECHPJ

Job Skills

Applications Architecture, Critical Thinking, Data Architecture, Decision Making, Enterprise IT Architecture, Information Technology Consulting, IT Architecture, Multi-Level Communication, Service Oriented Architecture (SOA), Target Architecture

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:

TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

Final date to receive applications:

Note: Applications will be accepted until 11:59 PM on the day prior to the Final date to receive applications date above

I
nclusion and Equal…

Position Requirements
10+ Years work experience
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