Senior IT Process Analyst

Fasken is a leading international business law and litigation firm. With over 900 lawyers and 1,100+ employees, we have offices in Vancouver, Surrey, Calgary, Tsuut’ina Nations, Toronto, Ottawa, Montréal, Québec City, London, and Johannesburg. We provide strategic and thoughtful advice in virtually all areas of business law to a broad range of clients including close to half of the Fortune 100 companies, corporate clients, government agencies, regulatory authorities, non-profit bodies and individual clients.

We are a high-achieving, professional, entrepreneurial, team-oriented, and friendly place to work. We are committed to diversity and inclusion and offer a welcoming environment for all people. While we are here to service our clients and are a deadline-driven industry, we look to be innovative, and there are opportunities to participate in initiatives which make a difference in our firm and community.

Achieve excellence doing work that’s challenging and rewarding, with people you’ll like working with, in an environment that’s welcoming, supportive, entrepreneurial and innovative, where you’re a valued contributor, not just an employee. For additional information about the firm or this position, please visit our website at .

Senior IT Process Analyst (IT Department) – Firm-Wide

Job Summary

We are currently looking for a dynamic and experienced Senior IT Process Analyst to join the Firm-Wide IT Department. This position will be responsible improving the Firm’s IT processes and workflows. They will collect and analyze data, create process documentation, and implement process improvement solutions.

The Senior IT Process Analyst will collaborate with various stakeholders to identify process gaps, establish process standards, and develop best practices. This role will also monitor and evaluate the performance and effectiveness of IT processes and provide feedback and recommendations. The candidate will have a strong work ethic, be collaborative, professional, adaptable, positive and interested in their work.

Work Environment

As part of the Firm-wide IT team, this role can be located in any of the Canadian cities that Fasken has offices (Toronto, Ottawa, Montreal, Quebec City, Calgary, Tsuut’ina Nations, Vancouver, Surrey). This role will be hybrid with occasional requirements as per business needs for onsite office collaboration and support. The successful candidate must live in or around their regional office and be able to commute to the office as often as required.

For Indigenous candidates interested in employment on-reserve, there may be an opportunity at Fasken to do so at our Alberta office situated on Tsuut’ina Nation, west of Calgary. Such candidates are encouraged to speak to Human Resources during the interview process to obtain additional information.

To us, success means:

Primary Responsibilities