Agile Delivery Lead

Date Posted: 02/10/2026
Req : 46703
Faculty/Division: Ofc of the Chief Information Officer
Department: Enterprise Apps & Solutions Integration
Campus: St. George (Downtown Toronto)
Position Number:

Description:

About us:

The University of Toronto is consistently ranked among the world’s leading research institutions, recognized for its commitment to innovation, academic excellence, and global impact. Within the Information Technology Services (ITS) Division, the Student Information Systems (SIS) group plays a critical role in supporting the academic and administrative needs of students, faculty, and staff. The SIS team is known for its dynamic, collaborative, and forward-thinking culture.

It fosters an environment that values creativity, continuous learning, and the delivery of impactful technology solutions. Team members benefit from a supportive and inclusive workplace that promotes professional growth and offers the opportunity to contribute to transformative projects that shape the future of student services at one of Canada’s most prestigious universities.

Your opportunity:

The Agile Delivery Lead position is a vital role within the SIS Core team, reporting to the Manager, SIS Core System Products. The successful candidate will collaborate with cross-functional teams, including developers, analysts, designers, and stakeholders, to support and enhance the University’s custom-built Student Information System, a foundational legacy platform that underpins key academic and administrative functions. In addition to maintaining and evolving existing systems, this role will play a central part in a major IT transformation initiative focused on modernizing the student information ecosystem.

This is an exceptional opportunity to contribute to high-impact, mission-critical projects in a technically challenging and rewarding environment, while helping to shape the digital future of the University of Toronto.

Your responsibilities will include:

• Partner with clients, business stakeholders, and technical SMEs to elicit and refine requirements into Agile-ready artifacts (epics,user stories, acceptance criteria, and non-functional requirements), and coach teams on lightweight, outcome-focused documentation.
• Analyze business and operational needs to shape a product roadmap and delivery approach, translating desired outcomes into a prioritized backlog, release plan, milestones, and measurable success criteria.
• Work closely with development teams to evaluate solutions for complex enterprise applications and services, aligning configuration and integration decisionswith delivery goals, and proactively removing blockers that slow team throughput.
• Collaborate with architects, security, and governance partners to ensure delivery aligns with target architecture and confidentiality requirements, while maintaining delivery artifacts such as dependency maps, release plans, and cross-team integration checkpoints.
• Continuously assess and recommend improvements to system features and priorities using stakeholder feedback, user outcomes, and delivery metrics (e.g., cycle time, throughput, flow efficiency, defect trends).
• Lead discovery, scoping, and planning for complex initiatives with broad impact, balancing value, cost, risk, and sequencing; manage scope changes transparently while maintaining delivery predictability.
• Own end-to-end delivery execution for one or more product teams, including facilitating meetings, managing capacity and work-in-progress, tracking delivery progress and risks, coordinating dependencies, and driving continuous improvement to increase flow and reliability.

Essential Qualifications:

• Bachelor’s degree in business, Computer Science, Information Systems, Engineering, or related field or equivalent practical experience delivering software products in Agile environments.
• Eight plus years (8+) of experience in software delivery leadership (e.g., Agile Delivery Lead, Technical Project Manager, Product Manager, Scrum Master, Delivery Manager), with demonstrated success improving team throughput, managing cross-functional stakeholders, and delivering complex enterprise solutions.
• Three plus years (3+) of people leadership and/or leading large, cross-functional and/or cross-regional delivery teams, with demonstrated ability to coach, develop, and align teams toward shared outcomes.
• Proven success delivering enterprise-scale technology platforms end-to-end, including roadmap-to-release execution, operational readiness, and stakeholder adoption—ideally supporting administrative and/or student-facing services.
• Hands-on experience leading Agile teams and delivery cadences, facilitating core ceremonies (planning, refinement, standups, reviews, retros) and managing complex interdependencies across systems, teams, and vendors.
• Strong working knowledge of Agile frameworks and practices (Scrum, Kanban, SAFe), with practical experience using delivery tooling such as Azure Dev Ops, Jira, Confluence, and Service Now to manage backlogs,…