Who We Are:
Every transaction matters. Every Canadian matters. At Interac, we protect both — driving trust, security, and inclusion, so our digital economy thrives.
Founded in 1984, Interac connects Canadians through secure digital payments, advanced identity verification and industry-leading fraud protection. Connecting banks, businesses, and individuals, Interac enables millions to send, receive, and manage money safely and effortlessly every day — across both digital and physical environments.
As the backbone of Canada’s financial ecosystem, Interac facilitates over 20 million transactions daily, supported by trusted partnerships with government and financial institutions. Consistently ranked as Canada’s most reputable financial technology brand, Interac is deeply embedded in the daily lives of Canadians.
We’re looking for a talented Senior Business Systems Analysis (BSA) teammate who has experience in the Real Time Rails (RTR). This role is ideal for someone passionate about driving business outcomes through strong collaboration, system-thinking, and crafting the future of the Canadian payment space. If you're an experienced Business Systems Analyst and ready to make a lasting impact among a community of creative thinkers, technical experts, and collaborative builders—we want to talk to you!
The vacant Senior Business Systems Analystrolewillreport to the Practice Leader, Business Systems Analysis, you’ll partner with a team of Business Systems Analysts who play a critical role in delivering enhancements and launching products across the Interac ecosystem. You’ll be part of the delivery of high-quality system requirements that support strategic business goals, cross-functional alignment, and a culture of continuous improvement.
What You
Will
Do:
Fostering a positive, collaborative, and high-performance team culture aligned with Interac’s values
Partnering with cross-functional teams including Product, Engineering, QA, Operations, and external vendors to gather requirements, align project objectives and drive successful delivery
Creating and maintaining functional and non-functional structured systems requirements and contributing to the documentation and grooming of epics and user stories
Promoting knowledge sharing across teams and contribute to the evolution of business systems analysis practice with empathy and kindness
Implementing and improving frameworks for traceability, impact analysis, and quality assurance of business systems requirements
Adopting, implementing and operationalising best practices with the goal of great customer experience
Ensuring consistent delivery, quality standards, facilitation, and stakeholder management standards
Supporting team members in navigating complex projects and encouraging innovative thinking in solutions design
Ensuring consistent use of tools, templates, and documentation standards across all products and projects
What You Bring:
Curious nature and logical approach to bridge business and technology, process or procedural challenges in a team environment
Experience in financial services, fintech or e-commerce environments, or other regulated industries is a strong asset
Strong understanding of business systems analysis methodologies, tools, and best practices
Top tier communications, documentation, grace and stakeholder management skills, with the ability to translate business needs into technical solutions
Strong understanding of fraud detection systems, cybersecurity domains
Good understanding of the payments industry, including technologies such as chip/contactless payments (EMV), settlement and reconciliation systems, and POS/ABM ecosystems
Experience managing enterprise IAM systems across a hybrid on-prem/cloud environment, including Active Directory, Azure-based identity services, and enterprise messaging and database platforms
Strong understanding of Open APIs as publicly accessible, RESTful interfaces that support secure, scalable integration across distributed systems
Knowledge of ISO 8583 and ISO 20022 standards
Experience with UML, BPMN or other Visual Modeling notations
Familiarity with regulatory requirements e.g., AML, KYC, GDPR, SOX
Knowledge of data…
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