Int. Network Analyst

Duration: 1 year

Extension possible: yes

Conversion Possible: yes

Schedule:

shift work – Day shift and Night shift

Rotation

Schedule:

7 days a week/24 hours a day) i.e. 2 shifts (7am-7pm ET) & (7pm-7am ET).

hours per month, may have two 12 hour shifts one week and four 12 hour shifts next week – schedules are fixed

OT:
No

Interview Process: 1 remote interview and 1 onsite interview

Work Location:

Progress Avenue, Toronto,, onsite %

Department Overview

Operations Support Group (Network Operations) is a 7/24 Service Availability (Dual Site Coverage) department responsible for providing frontline support of the network environment. The primary focus of the team is reacting to any/all anomalies that are presented through a variety of monitoring tools for the Bank’s mission critical network. We are looking for self-motivated and focused individuals who enjoy a fast-paced environment requiring attention to detail.

CANDIDATE PROFILE DETAILS:

Degree/Certifications

Required:

CCNP OR CCNA certification

Years of experience: 3 to 5 years

Selling point:
Long term role with the bank, potential to be hired on

% Interaction with Stakeholders:
Peers, different lines of businesses, vendors (network operations)

Team Size: 4 teams (for different hours of operation) and 5 in each team

SUMMARY OF DAY-TO-DAY RESPONSIBILITIES:

Network Ops Level 1/1.5 team and we deal with less complex to semi-complex issues and also look into complex issues and try to resolve them. so this is Tier 1 level support role and please make sure candidates are aware of the following and fine with them:

Must Have:

1.) CCNP (R&S) Cert (CCNP certified with minimum 3 years of troubleshooting experience OR CCNA certified with min 5 years of troubleshooting experience)

2.) Cisco Routing and switching experience

3.) Troubleshooting experience/Break fixes

Network analyst experience

Nice to have:

Cisco Viptela SDWAN/Aruba SDWAN

Cisco ACI

Palo Alto firewalls

F5 load balancers

VMware NSX