SAP QA Leaad

SAP QA Lead

Position Overview:

This role serves as the SAP QA Lead, responsible for driving quality assurance across FS-CD, FS-RI, SAP Business Partner (BP), Workflow, and FI-GL modules. The position oversees a blended onshore/offshore team and advances test automation strategies to improve speed, coverage, and reliability. Ideal candidates bring deep SAP module expertise and Property & Casualty (P&C) insurance domain knowledge, translating business requirements into risk-based QA approaches.

Key priorities include expanding automation frameworks, establishing measurable QA standards, and collaborating with stakeholders to align testing with end-to-end processes and integrations (including Guidewire and other upstream systems). Although this is a lead role, hands-on involvement is expected to meet delivery commitments within a small-team environment.

Role Responsibilities:

Quality Assurance Leadership

- Proactively ensure that the delivered product is of excellent quality by implementing rigorous testing practices

- Establish quality standards and best practices to minimize the likelihood of defects being identified by end users

Team Leadership

- Lead and mentor a geographically distributed QA team (onshore and offshore) that emphasizes accountability, collaboration, and continuous improvement

Test Automation Strategy

- Design and execute an automation roadmap that scales test coverage without increasing headcount

- Oversee creation, maintenance, and reliability of automated test scripts and frameworks aligned to project goals

Business Process Understanding

- Master end-to-end business processes to ensure comprehensive coverage across SAP modules and integrations

- Collaborate with business analysts, product owners, and stakeholders to align testing efforts with business requirements

Test Case Development and Execution

- Design, develop, and maintain detailed, comprehensive, and well-structured test plans and test cases

- Review test cases created by team members to ensure alignment with business goals and functionality requirements

- Execute test cases and analyze results to identify issues and ensure high-quality deliverables

Thorough Documentation and UAT Support

- Document test case results thoroughly, including detailed descriptions of testing scenarios, steps, and outcomes

- Present test case results to user acceptance testers (UAT) to build confidence in the quality assurance process

- Reduce the amount of additional testing required during UAT by providing clear evidence of comprehensive testing coverage

Defect Management

- Proactively identify, document, and track software defects, ensuring timely resolution by collaborating with development teams

- Perform root cause analysis of defects and recommend improvements to avoid recurrence

Project Collaboration and Communication

- Serve as the primary point of contact for QA-related activities within projects, ensuring clear communication with stakeholders

- Collaborate with development, product management, and operations teams to establish realistic timelines for testing and delivery

Process Improvement

- Continuously evaluate and improve QA processes, tools, and methodologies to enhance efficiency and effectiveness

- Stay current with industry trends and emerging technologies in software testing and quality assurance

Risk Assessment and Mitigation

- Conduct risk assessments to identify potential quality issues and prioritize testing efforts accordingly

- Ensure that potential risks are communicated to stakeholders with actionable mitigation plans

Technical Qualifications

- 10+ years of SAP QA Manager or Lead experience in FSCD, FS-RI, SAP BP, Workflow, and FiGL modules

- Proficiency with SAP TOSCA Automation Tool and SAP Solution Manager (Sol Man)

- Ability to create new test cases, analyze failures, and independently maintain/fix test scripts

- Strong collaboration skills to work across various SAP teams and comprehend automation requirements

- Minimum 2+ years of Business Analysis (BA)

and/or Quality Analyst (QA) experience in the Property & Casualty (P&C) insurance sector

- Experience in BA and/or QA application maintenance, enhancement, and Production Support in IT…