Senior UX Designer

Senior UX Designer

Responsibilities:

Design :
Oversee end-to-end design projects, including user research, UX design, and service design initiatives, developing innovative solutions to meet user and business needs.

User Research and Analysis :
Lead both primary and secondary user research, document customer journeys, personas, and segmentation, and analyze user behaviors using both qualitative and quantitative methods.

Service Design :
Develop and communicate design concepts through wireframes, prototypes, user flows, ensuring designs meet digital service standards and leveraging reusable patterns.

Stakeholder Engagement :
Collaborate with business and technology stakeholders to align business and user goals, offering expert advice and managing vendor and stakeholder consultations.

Performance Measurement :
Implement performance metrics and gather user feedback to drive continuous improvement and iteration of design.

Standards and Best Practices :
Promote and oversee the adoption of design tools, methodologies, and standards to ensure consistency and quality across deliverables.

Key

Qualifications:

Experience :

3-5 years in UX Design with expertise in interaction design, user interface design, information design, and graphic design.

3-5 years in service design, including workshops, research sessions, analysis, and delivering design direction.

Skills :

Strong technical understanding of design integration with technology solutions.

Excellent analytical, strategic thinking, and industry knowledge related to digital design and service delivery.

Proficiency with UX design tools (e.g., Figma, Adobe XD, InVision).

Strong leadership, communication, and collaboration skills to engage stakeholders and drive projects.

Desirable :

Expertise in Agile methodology and accessibility standards.

Familiarity with emerging technologies (e.g., AI, VR/AR) and project management.

Experience in creating and maintaining design systems and designing for multiple platforms.

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