Intern, Solution Delivery - Indigenous

The Intern, Solution Integration is responsible for collaboration in the life cycle of Software Engineering, setting up, and delivering solutions created by the Solution Architects, System Designers, and Software Developers. The incumbent acts as an intermediary between the different stakeholders in a project by ensuring that the project team understands the solutions at all times and that the applications across complex systems work together flawlessly.

The role specializes in delivering solutions to all stakeholders and contributes to design decisions that drive the integration of application and solutions. The team delivers monitoring solutions to all applications and devices across the CN network. In addition, the team provides automation services, ranging from automating standard Information and Technology (I&T) requests to automated remote devices installations and deployments, such as Locomotives, Wayside Messaging Servers, Key Exchange Service, and Crossing.

Major Responsibilities

· Establish and plan deployment strategies

· Develop automation procedures to manage and track deployments using various tools (, Ansible Automation Platform, Process Automation)

· Define and deliver Key Performance Indicators (KPIs)

· Perform assessments and audits to drive optimization and quality improvement initiatives

· Participate in test planning and execution

· Troubleshoot issues and help developers in proposing solutions

· Support trials of new services

· Design and document call flows

· Assist in solution documentations (, design documents, user guides)

Requirements

· Ability to install, integrate and troubleshoot applications

· Knowledge of Databases such as Oracle, Postgres, MSSQL

· Knowledge of Operating Systems such as Redhat 8

· Knowledge of networking protocols for system monitoring such as Transmission Control Protocol (TCP), Internet Protocol (IP)

· Ability to script and troubleshoot code in Python, JavaScript, Ansible, C#

· Knowledge of Agile Development Operations, continuous integration and deployment

· Inspires through impactful communication skills

· Capacity to juggle multiple tasks

· Fluently bilingual, both written and verbal (English, French)

Education

· Working towards a Bachelor’s Degree in Computer Science or Computer Engineering

* Any experience/education/skills/knowledge for these above would be considered as an asset

This position is for students who self‑identify as First Nations, Inuit, and/or Métis, the Indigenous peoples of Canada. Through this initiative, CN is taking proactive measures to support the equitable representation of Indigenous peoples within its workforce in accordance with the Employment Equity Act.