Senior Business Analyst (Agile)
Experience
Required:
8–10 Years
We are seeking a highly experienced Senior Business Analyst with strong expertise in requirements documentation, Agile methodology, and stakeholder collaboration. The ideal candidate will act as a bridge between business stakeholders and technical teams to ensure successful delivery of customer requirements.
Key ResponsibilitiesDocument business requirements using standard Business Analysis templates and best practices
Create detailed User Requirement Specification (URS) and Software Requirement Specification (SRS) documents
Collaborate with the Product Owner to gather, refine, and submit requirement intakes
Liaise with Developers and Testers to clarify and validate business requirements
Translate business needs into clear functional specifications
Ensure alignment between business expectations and technical delivery
Support Agile ceremonies such as sprint planning, backlog grooming, and reviews
Perform data analysis to support requirement validation and business decision-making
Strong expertise in Business Analysis
Hands-on experience in URS and SRS documentation
Experience working in Agile environments
Strong data analysis skills
Excellent communication and stakeholder management abilities
Project Management experience
Strong understanding of Scrum framework
Advanced Agile practices knowledge
Ability to manage cross-functional discussions effectively
Business Analysis
Project Management
Requirements Gathering & Documentation
Stakeholder Communication
Agile & Scrum Methodology
Experience (Years): 4-6 Essential
Skills:
• Work with project teams throughout the organization to design, implement, and manage CDN infrastructure using Akamai, to ensure high availability, performance, and scalability for customer facing applications and business processes.
• Handle multiple priorities and assignments with excellence and precision.
• Be a part of a 24/7/365 organization (some after hours support is expected as part of normal on-call rotation).
• Directly support line of business development teams, provide guidance to them on implementation and changes for customer facing applications
• Develop and maintain security protocols and measures to protect CDN infrastructure from cyber threats.
• Monitor and analyze network performance, identifying and resolving issues to optimize content delivery of critical applications.
• Collaborate with cross-functional teams to integrate Akamai CDN solutions with existing systems and applications.
• Collaborate with information security teams to implement DDoS protection strategies and other security measures in the CDN.
• Provide technical support and guidance to clients and internal teams regarding CDN and security best practices.
• Work closely with vendor and professional service teams on delivery related activities and strategy.
Qualifications:
• Bachelor’s degree in Computer Science, Information Technology, or a related field. OR similar work experience.
• Strong understanding of network protocols (HTTP/HTTPS, DNS, TCP/IP).
• Proven experience as a CDN Engineer or similar role, with a strong focus on cybersecurity.
• In-depth knowledge of Content Delivery Network technologies, including caching, load balancing, and content optimization.
• Excellent problem-solving skills and attention to detail.
• Strong communication and teamwork abilities.
• Experience supporting 24/7/365 customer facing applications at enterprise scale.
• Awareness and experience with cybersecurity tools and practices, such as firewalls, intrusion detection/prevention systems, and encryption.
• Proficiency in scripting and automation (e.g., Python, Bash) a plus.
• Relevant certifications (e.g., CISSP, CEH) are a plus but not required.
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