IT Systems Specialist, Senior

Do you love working as part of a small team, are you looking for an opportunity to both apply and develop your IT skills? We are currently seeking a Senior IT Systems Specialist, working within a small IT team responsible for IT resources across multiple locations. The successful candidate will be responsible for:

Desktop support in an overflow capacity, as needed. This will include maintenance, troubleshooting and repair of software and hardware including desktops, laptops, printers and phone systems

Ensuring that IT services are provided at the expected and defined level.

Providing ongoing IT support to all Nautel users

Provisioning new users with appropriate equipment as defined by IT services

Processing & documenting changes required with employee changes

Acting as the IT Lead on business and IT specific projects

Tracking all IT assets

Administering anti-virus systems and responds to malware threats

Administering data backup systems

Administering the wireless LAN service

Assisting in the setup, configuration and administration of Nautel's core network infrastructure

Assisting in the setup, configuration and administration of Nautel's cyber security initiatives

Qualifications
Individuals should have:

The abiility to:

Produce results while working independently

Take initiative to proactively prioritize and solve problems as they occur

Collaborate with IT team members and other Nautel employees

Communicate effectively (verbal and written) across all Nautel departments, project teams, and third-party partners and vendors

Operate with safety as a priority - work safely as defined by established company policies and procedures

Be accountable for actions

Operate with integrity

Understand the Customer's view

Challenge the status quo and embrace change

Knowledge of

Business processes

Cross functional dependencies

Current Windows technologies including computer operating systems, Office software, and other Nautel information systems (For example; SYSPRO)

A recognised IT Diploma with progressive experience in a desktop support environment is a requirement for this role

Additional Information
The ability to obtain, and maintain, Controlled Goods clearance status (and potentially other clearances) immediately is a requirement for this role (Canadian Citizen or Permanent Resident, and additional background checks).

The ability to work on an on-call rota is a requirement of this role. Due to the nature of the role, candidates will work out of the facility in Hackett's Cove (there may be an option for some type of hybrid arrangement after a training period).

If you enjoy working as part of a team integral to the operations of a business, we look forward to hearing from you.

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