RQ- Cloud Application Specialist - Intermediate

MS‑102:
Microsoft 365 Administrator Associate

MS‑700:
Teams Administrator Associate

Design and implement SharePoint information architecture

• Create site collections, sites, libraries, metadata, and taxonomy aligned with organizational needs.
• Establish naming conventions, folder structures, and governance standards to replace legacy file share patterns.

Configure permissions, governance, and security controls

• Implement role-based access, sharing policies, sensitivity labels, retention policies, and compliance settings.
• Manage secure external and internal sharing as departments move workloads into SharePoint.

Provide user support, training, and change management

• Conduct training sessions and create documentation for staff adapting from network drives to SharePoint.
• Support users with file access issues, permissions problems, sync errors, and collaboration features.

Maintain and optimize SharePoint Online environment

• Monitor site usage, storage, performance, search indexing, and content lifecycle.
• Manage automation scripts (Power Shell, PnP Power Shell), provisioning templates, and integration with Teams and One Drive.