Trenton, Ontario - SAP Logistics Platform Field Service Representative to Aircraft Maintenance Defence
Job in
Toronto, Ontario, M5A, Canada
Listing for:
S.i. Systems
Contract
position
Listed on 2026-02-26
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
Position: Trenton, Ontario - SAP Logistics Platform Field Service Representative to support Aircraft Maintenance for a Defence
On behalf of our GoC Defence client, S.i. Systems is searching for ERP System Analyst (DRMIS Field Service Representative) to deliver embedded, front-line SAP/DRMIS support for aircraft maintenance organizations.
The analyst will work directly with Royal Canadian Air Force (RCAF) technicians, supervisors, and senior maintenance managers to enable effective use of the DRMIS Enterprise Maintenance system during daily operations, exercises, and deployments.
Must Haves:
3+ years’ experience with SAP PM/MM or DRMIS aircraft maintenance modulesExperience supporting field users in operational or deployed technical environmentsStrong communication skills with ability to coach and instruct end-usersFamiliarity with service desk/ticketing
, incident triage, and functional troubleshootingSecret ClearanceResponsibilities:
Front-Line DRMIS Functional Support
Provide daily assistance for DRMIS incidents, outages, user access, and data errorsSupport aviation maintenance personnel in PM, MM, ADO, MAP/QM and related processesTroubleshoot functional issues in maintenance orders, notifications, task cards, and servicing workflowsTraining, Coaching & Instruction
Deliver on-the-job coaching to RCAF technicians on DRMIS usageCreate or maintain lesson plans, job aids, and training materials for CC maintenanceFacilitate training sessions in the PM training database, including MMR/EMR creationData Integrity & Maintenance Planning
Validate maintenance structures, equipment records, maintenance requirements, and planning dataAnalyze historical maintenance trends and assist with preventative maintenance forecastingEnsure data readiness for deployments and pack-up kits, including login and equipment readinessLiaison & Coordination
Act as the link between operational maintenance staff and the central DRMIS/ERP support teamConsult with senior maintenance management and external agencies regarding data quality and workflow optimizationSupport the DDRMIS team with testing quarterly fixes, enhancements, and software updatesTechnical & Hardware Support
Provide hands-on support for DRMIS-related hardware, including deployed laptops, FTP servers, and connectivity issuesMaintain continuity of DRMIS access during deployments, exercises, and remote operationsRequires to be On Site in Trenton
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