Database Support Analyst

Position

Description:

We are Canada's largest independent information technology services firm, and after 45 years, we're still growing! Join Canada's largest IT Company as a "Database Support Analyst" in our Banking Services Division.

Location - Downtown Toronto (Hybrid - 3 days per week) - subject to change at any time.

Your future duties and responsibilities:

• Oversee daily database operations (Oracle, MSSQL, AWS RDS) to ensure availability, performance, and reliability.

• Manage incidents, troubleshoot issues, perform root cause analysis, and support on call/major outage response.

• Administer and monitor Oracle Golden Gate, backups, recovery, and disaster recovery processes.

• Streamline provisioning, patching, upgrades, and monitoring using automation and Configuration as Code practices.

• Drive database automation with Liquibase, CI/CD integration, and scripting (Python, Bash, Ansible).

• Identify performance tuning and cost optimization opportunities across database platforms.

• Collaborate with cross functional teams (SRE, infra, developers) and support audits, compliance, and best practice adherence.

• Provide guidance, mentoring, and workload coordination within the DBA team.

Required qualifications to be successful in this role:

Qualifications & Skills:

. 5–10 years of experience in enterprise-level database administration and support (preferably in banking or financial services).
. Strong expertise in Oracle and MSSQL, with hands-on experience managing cloud-based RDS deployments.
. Proficient in Oracle Golden Gate setup, troubleshooting, and replication strategies.
.

Experience with automation/scripting (Python, Bash, Ansible), and Liquibase for database change management.
. Familiarity with observability and monitoring tools (e.g., Cloud Watch, Oracle Enterprise Manager, Dynatrace).
. Understanding of Site Reliability Engineering (SRE) principles applied to database environments.
. Strong problem-solving and communication skills with the ability to lead cross-functional teams.

Preferred Certifications (Optional but a plus):
. Oracle Certified Professional (OCP)
. AWS Certified Database – Specialty
. Microsoft Certified:
Azure Database Administrator Associate

Nice to have knowledge :
. Service NOW
. Dynatrace
. Linux including Redhat
. Linux System administration experience

** CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $80,–$,. This role is an existing vacancy.

#LI-BN

Skills: