Content Designer

Join Us in Building the Future

At Architech, we don’t just ship software. We partner with North America’s leading brands to modernize legacy platforms, embed AI into real operations, and launch digital products that transform business outcomes. Our engineers and designers harness cloud-native tools, autonomous agents, data-driven insights, and GenAI to drive measurable impact - replatforming systems in the cloud, optimizing customer journeys, or accelerating AI adoption across the enterprise.

You’ll work at the intersection of strategy and execution, solving complex problems alongside smart, curious teammates across Canada and Poland. Backed by 20+ years of experience, a drive for excellence, and a culture rooted in growth and collaboration, this is where you thrive if you’re looking to deliver meaningful, high-stakes software solutions.

We believe diversity leads to better outcomes. Nearly half of our team was born outside of Canada, and we speak 19+ languages. We’re 31% women, 57% BIPOC, and 14% LGBTQIA+. We’ve doubled the number of women in tech roles in the past year, and maintain a 0% gender pay gap across our delivery and technology teams. Inclusion here isn’t a buzzword, it’s backed by data, policy, and accountability.

We’re a close-knit, collaborative group who care about doing excellent work, and doing it with integrity. Our values shape how we show up every day:

• Think Big – Dream it, plan it, ship it
• Be Open & Collaborate – Diverse minds build better solutions
• Never Fail a Client – Own the outcome
• Grow Our People – Feedback, learning, leadership
• Do the Right Thing – Even when it’s hard
• Embrace Change – Adapt fast, stay curious

Our people say it best: "Employees of different backgrounds interact well within our company" – and 97% agree. Another 96% say "Architech respects individuals and values their differences." We support continuous growth with learning budgets, internal bootcamps, certification bonuses, summit days, and more. It’s not just work - it’s a place to grow, lead, and build things that matter. And this is just the beginning.

We're looking for a technical Content Designer to join our team and contribute to an ambitious AI platform initiative for one of Canada's largest companies. In this role, you'll focus on optimizing content for AI consumption and contributing to the front-end experience of digital products.

You’ll collaborate with Product Owners, Design Leads, UI/UX Designers, and Engineers as part of a product squad to deliver thoughtful, innovative solutions that drive client value and create intuitive user experiences. You'll leverage data to inform content decisions and work closely with a lead content designer and content design team.

• Assist in developing content strategy and managing content management systems for client projects
• Craft clear, accurate, and concise UX/UI copy that aligns with writing principles and client brand voice
• Draft, edit, and review technical instructional content and coordinate localization
• Develop content models, metadata, and taxonomies for complex systems
• Apply user-centric approaches to determine information architecture and content hierarchy
• Review and leverage analytics to iterate on data-driven content strategies

• Optimize documentation and content for AI consumption within knowledge management platforms
• Establish and maintain guiding principles for text and voice-based generative AI tools and systems
• Test and analyze artificially generated responses to improve accuracy and user experience
• Structure source content and metadata to enhance AI understanding and retrieval

• Participate as an active member of an agile product squad alongside designers, engineers, and product owners
• Engage in discovery workshops and research activities to understand project goals from business and user perspectives
• Work closely with product owners and designers to align on backend (rules, governance, metadata) and frontend (UI copy, user documentation) content optimization solutions
• Present work to clients and…