Market Intelligence Manager - Planning & Community - Ontario

Overview

Join our team and what we ll accomplish together. TELUS  mission is to unleash the power of its world-class networks to deliver the best solutions to Canadians, at home, at work, and on the go. We make the world better by leveraging technology to break down barriers and enable everyone to reach their full potential. Our culture is centered on a passion for growth, the desire to seize opportunities and embrace change, and values that inspire excellence and courage to innovate.

The growth mindset encourages us to lean in and learn what matters to our customers, creating knowledge that enables decisions prioritizing customers in everything we do, and innovations that change lives across Canada. We are always learning, insatiably curious, take risks, learn quickly from mistakes, build on everyone s ideas, and are motivated to enable others to do more through technology and innovation."

The Market Intelligence Manager will be responsible for creating, developing, and optimizing performance reports and dashboards to support sales teams and strategic decision-making. This role requires deep expertise in advanced report creation, data visualization, and self-service analytics solution development.

• Community Analysis and Performance:
  Create and maintain community performance and GTM dashboards; conduct in-depth analyses to provide actionable recommendations; calculate and track ROI of community events and initiatives; analyze performance data to guide strategy
• Strategic Planning and Market Excellence:
  Support annual and quarterly planning with analytical data; lead community analysis, selection, and prioritization; collaborate on creating localized surveys and research; provide recommendations for market excellence
• Performance Management:
  Develop budget and track performance; monitor gating KPIs, objectives by channels, all products, orders/GA, performance; create executive presentations; manage fiber construction performance: objectives|models|SBC
• Advanced Reporting and Dashboard Creation:
  Design and develop advanced reports and dashboards for sales teams; create complex and interactive data visualizations; develop custom performance reports according to business needs; optimize report and dashboard performance

• Bachelor s degree in computer science, mathematics, statistics, business, or related field
• Minimum 4-6 years of experience in reporting, analytics, or business intelligence
• Demonstrated experience in creating advanced dashboards and reports
• Knowledge of sales processes and business metrics

• Expertise in Tableau or Power BI (advanced dashboard creation, custom calculations)
• Proficiency in SQL and data queries
• Advanced Google Sheets skills (formulas, pivot tables, charts)
• Experience with CRM systems and data platforms

• Excellent communication skills
• Analytical thinking and problem-solving ability
• Attention to detail and rigor in analysis
• Results-oriented with business acumen

• Bilingual in English and French