Engineering Manager flair incident handling and strong security focus

Trackunit is looking for a stellar Engineering Manager to join our growing engineering team.

You will lead one of our platform teams based in London, Ontario, Canada, made up of Site Reliability Engineers. Together, the team develops and maintains the platform that underpins our large-scale IoT solutions and customer-facing applications.

The team is currently focused on streamlining platform initiatives across multiple product areas and building a scalable foundation for the future, with a strong emphasis on aligning tools and processes. They are responsible for platform scalability, core platform tooling such as observability and build systems, and security capabilities - both at the platform level and through tooling that supports developers across the organization.

You will be part of a functional leadership team with shared responsibility for the underlying platforms and infrastructure hosted on AWS. In addition, the team plays a key role in major incident handling and information security.

With location in the heart of London, ON we offer you a flexible hybrid setup with the preference of coming to the office on a regular basis. Occasional travel to international sites is to be expected. No relocation assistance is offered for this position.

• Opportunity to work in an agile product organisation leading a highly skilled platform team with site reliability engineers, passionate about AWS, security and highly scaleable infrastructure.
• We take your personal and professional development goals seriously and we support them through training, coaching and mindfulness as well as with an open feedback culture to enable you to identify your strengths and opportunities. We do this by touching upon your impact on our triple focus: impacting yourself, impacting teams/relations and impacting the organisation/strategy.
• Flexibility and hybrid working is not just a cliché
  to us or something we state in a job posting. We do offer you a flexible setup and believe that you best can structure how your routines look like. And once you have chosen how you work best, let us know what you need: we got you covered with the IT equipment you need for your work.
• Turning the Tide. At Trackunit, we are aiming to create and contribute to an inclusive workplace. And this effort starts with our hiring - we do not discriminate on the basis of gender identity, sexual orientation, personal expression, ethnicity, religious belief, or disability status. We only assess candidates on their qualifications and merit. Learn more about TIDE and other DE&I initiatives here
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• You have a heart for people and want to develop further in a people leader role. At Trackunit, we believe that through self-awareness and consciousness about how you are impacting others, you are becoming a better people leader.

• Lead and manage a SRE team working mainly on AWS, kubernetes and terraform.
• You’re a people manager. You inspire, lead, and motivate team members to see their full potential and you will get energised from this. You will do this through impact conversations and regular 1:1’s, where you will touch base, provide and get constructive feedback.
• Facilitate the development process from planning roadmaps and day to day planning and onwards through retrospectives for our North American SRE team, while coordinating with the SRE leadership team on the global platform agenda.
• Facilitate and support the operations of our global SRE community together with the rest of the leadership team for Site Reliability Engineering.
• Participate in on-call rotations, mainly focussed on major incident management and security.
• Define and maintain the strategic direction for your team, to ensure stability, scalability and security of the Trackunit platform
• Over time you will be an advocate for The Trackunit Way - which is our take on how to lead people and develop products in a fast growing SaaS company.

• You manage incidents effectively and keep your head cool even when you do not know the technical details
• You drive incident resolution via focus on uptime and TTR metrics impact
• You are…