Customer-Focused Program Manager

Maximize customer value as a Customer-Focused Program Manager engaged in remote project management. Collaborate to ensure outcome delivery that exceeds expectations and fosters long-term relationships.

This role drives the coordination of key client projects, focusing on defining scopes, managing budgets, and maintaining timelines. Effective communication with multi-disciplinary teams and stakeholders is vital to achieving project goals and ensuring alignment on success criteria.

Key Responsibilities:

• Communicate project value and scope pre-sale

• Manage strategic project timelines and budgets

• Develop and execute detailed project plans

• Maintain account control and improve stakeholder alignment

• Assess and mitigate project risks with team support

Requirements:

• 8+ years in project/account management roles

• Background in SaaS, supply chain, or manufacturing

• Expertise in communication and utilization management

• PMP or CAPM credentials are advantageous

• Willingness to travel up to 25% of the time

Engage with a team dedicated to enhancing supply chain processes through innovative project solutions.
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