More jobs:
ServiceNow ITSM Developer
Job in
Toronto, Ontario, C6A, Canada
Listed on 2026-05-01
Listing for:
Apptoza Inc.
Full Time
position Listed on 2026-05-01
Job specializations:
-
IT/Tech
IT Consultant, IT Project Manager, Cloud Computing: Infrastructure & Operations, Systems Developer
Job Description & How to Apply Below
Overview
seeking an experienced Service Now Tech Lead to design| build| and deliver scalable Service Now solutions across IT and non-IT domains. The role requires strong hands-on development expertise| leadership capability| and experience working in enterprise BFSI environments.
Key Responsibilities- Design| build| test| and deploy Service Now solutions using ITSM| Virtual Agent| and the Now Platform.
- Develop and configure Service Now components including Client Scripts| Business Rules| UI Actions| UI PoliciesScript Includes| REST APIs| Notifications| Reports| Dashboards| PA Indicators Service Catalog| Workflows| Flow Designer| and Automation Lead new implementations| enhancements| and backlog development activities.
- Build and support integrations between Service Now and enterprise systems.
- Implement Service Portal solutions using Angular
JS. - Support CMDB| Cloud Discovery| and platform upgrades while reducing customizations.
- Work closely with business analysts and stakeholders to translate requirements into technical solutions.
- Coach and guide developers| administrators| and testers.
- Participate in Agile delivery| sprint planning| code reviews| testing| and UAT defect resolution.
- Leverage Now Assist and AI-driven capabilities across ITSM| Virtual Agent| HRSD| and CSM.
- Experience:
6-8 years of hands-on Service Now development experience. - Minimum 2 end-to-end implementations of Service Now ITSM and Virtual Agent.
- Strong knowledge of the Service Now platform and development best practices.
- Strong integration experience using REST and other integration mechanisms.
- Experience working in Agile Sprint-based delivery models.
- Experience with ITOM| ITAM| SAM| HAM| BCM| APM| App Engine Experience implementing Now Assist
- Excellent communication skills with ability to work across distributed teams
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