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Manager, Integrated Scenario Testing, PB & CB
Job Description & How to Apply Below
Description
As Manager, Integrated Scenario Testing, you will support the development, execution, and continuous improvement of integrated strategies for testing supplier exit strategies and business continuity plans (BCPs) through tabletop exercises across PB & CB. You will work closely with the PB & CB Operational Resiliency and Disaster Recovery teams to integrate any testing for critical services, ensuring a cohesive and efficient test plan.
This role ensures compliance with regulatory and enterprise standards, identifies gaps, and strengthens operational resilience. You will also assist with designing actionable plans, communication frameworks, and dashboards to monitor and report on testing outcomes, risks, and mitigation actions.
- Assist in defining and monitoring key risk indicators (KRIs) and success metrics for testing programs
- Execute end-to-end tabletop exercises to simulate supplier exit scenarios and BCP activations
- Collaborate with cross-functional teams (Procurement, IT, Legal, Business Units) to ensure realistic scenario design and participation
- Document lessons learned, process breakdowns, and remediation actions
- Monitor and report on exercise deliverables and outcomes
- Create interactive dashboards (e.g., Tableau, Power BI) to visualize test results, compliance status, and risk trends for stakeholders and regulators
- Generate executive reports highlighting gaps, weaknesses, and recommendations for senior leadership and regulatory submissions
- Ensure adherence to RBC's Operational Risk Management (ORM) policies and maintain comprehensive audit trails for all testing activities
- Support communication strategies to engage stakeholders pre-, during, and post-testing
- Facilitate workshops and coordinate team logistics for exercises
- Stay current with industry best practices; identify and address recurring errors, service/risk gaps, and process inefficiencies through effective investigation and stakeholder engagement
- Contribute to the overall success of the team by sharing ideas and best practices
- Risk designation or university degree
- 1-2 years experience in supplier management, third‑party risk, or BCM
- Operational risk experience
- Experience leading or participating in tabletop exercises
- Expertise in operational risk frameworks, BCP/disaster recovery, and supplier risk management
- Proficiency in data visualization tools (Tableau, Power BI)
- Ability to influence cross‑functional teams and drive accountability
- Strong problem‑solving skills to interpret complex risk scenarios
- Strong presentation skills, ability to make recommendations to senior leadership with clarity and confidence
- Excellent stakeholder engagement skills
- Bilingual (French/English)
- Impactful work that drives operational resilience
- Collaboration with a supportive and high‑performing team
- Opportunities for challenging projects and professional growth
- Location:
RBC WATERPARK PLACE, 88 QUEENS QUAY W: TORONTO, Canada - Work hours:
37.5 per week - Employment type:
Full time, Regular - Pay type:
Salaried - Industry: Personal & Commercial Banking
- Posted:
- Final date to receive applications:
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