Business Intelligence Analyst Senior Position

Join Manulife as a Senior Business Intelligence Analyst and drive significant business insights. Utilize your advanced analytics skills to transform complex data into actionable strategies and improve customer experiences.

This role is essential for optimizing customer journeys within various Canada segment businesses. You'll partner with management to define objectives and create impactful dashboards using tools like Power

BI. Your expertise in data storytelling will empower you to present insights to both technical and non-technical audiences, enriching company strategies.

Key Responsibilities:

• Develop KPIs and reporting solutions for informed decision-making

• Create dashboards and reports with PowerBI

• Identify trends within large datasets and communicate findings

• Analyze customer journeys to resolve friction points

• Collaborate across departments for comprehensive insights

Requirements:

• Minimum 3 years in Business Intelligence or related fields

• Expertise in SQL and visualization platforms

• Exceptional analytical and communication skills

• Proactive problem solver with a data-driven mindset

• Background in insurance or financial services is a plus

Drive performance and enhance user engagement through advanced analytics and insights.
#J-18808-Ljbffr