Cloud Technical Success Manager at Google

Join Google as a Cloud Technical Success Account Manager in Toronto. Drive customer success by providing expert cloud solutions and ensuring platform excellence.

This role focuses on aligning technical governance with the needs of Google Cloud's most critical customers. You will leverage your deep technical knowledge and customer-facing experience to advocate for industry standards and optimize platform performance. Expertise in cloud computing and enterprise architecture is essential.

Key Responsibilities:

• Lead technical governance initiatives for customer platforms

• Provide workshops to promote Google Cloud best practices

• Conduct architectural assessments ensuring platform stability

• Resolve reliability issues, guiding scalable workload architecture

• Represent customer needs to influence product roadmaps

Requirements:

• Bachelor’s degree in Computer Science or similar field

• Minimum of 10 years in a customer-facing technical position

• Proficient in cloud computing concepts and practices

• Experience presenting to technical and executive stakeholders

• Proven skills in escalation management and technical support

Apply your strategic insights and technical acumen to enhance Google Cloud's offerings for clients in Toronto!
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