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Job Description & How to Apply Below
Overview
Join DEPT® as a CRM Data & Analytics Lead in Toronto's hybrid work workplace. Utilize your expertise to drive customer insights and enhance marketing strategies effectively. This 12-month contract role within our Global Studios team focuses on analyzing customer data using CRM platforms like Bluecore. Be part of DEPT®'s cutting-edge team and leverage your analytics skills to shape marketing success.
Responsibilities- Create and maintain KPIs dashboards for performance tracking
- Manage and ensure data quality by clearing duplicates
- Segment customer audiences for improved ROI on campaigns
- Optimize CRM systems and train users to increase efficiency
- Identify opportunities for customer upsell and retention
- Proficient in SQL, Excel, and Bluecore platform
- Experience with data visualization tools like Tableau
- Solid analytical skills and ability to communicate insights
- Collaborative approach working with marketing and IT teams
- Background in marketing analytics and strategy development
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