ServiceNow Implementation Expert at TELUS Digital

Elevate your career as a Senior Service Now Implementation Specialist with TELUS Digital in a dynamic multi-tenant environment. Leverage your expertise in Service Now's core modules and integrations to transform enterprise systems.

This senior-level role focuses on hands-on design, development, and implementation tasks within the Service Now platform, especially in managing Domain Separation for Managed Service Providers (MSPs). You will work closely with enterprise systems, ensuring seamless integration with AIOps platforms, API gateways, and AI services, while creating robust solutions for clients.

Key Responsibilities:

• Lead implementation across core Service Now modules

• Design Domain Separation architecture for multi-tenant environments

• Develop integrations using Service Now's Integration Hub

• Architect and maintain CMDB following CSDM guidelines

• Create reports and dashboards for operational insights

Requirements:

• 5+ years as a Service Now Developer or Specialist

• Expert-level knowledge of Domain Separation

• Strong experience with ITSM, ITOM, CSM modules

• Proficiency in JavaScript and REST/SOAP services

• Certified Implementation Specialist in at least one module

Drive innovation and integration at TELUS Digital in this key specialist role.
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