ServiceNow Architect Telecom Expertise

Position: ServiceNow Architect with Telecom Expertise
Elevate telecom solutions as a Service Now Architect at Wipro in Toronto, Ontario. Leverage your Telecom Service Management expertise to design and implement powerful Service Now architectures.

This role is ideal for a skilled architect with a strong focus on Telecom Service Management. You will lead the design of scalable Service Now architecture and oversee end-to-end workflows aligned with telecom operations. Your expertise in integration, automation, and best practices in governance will drive the success of telecommunications projects.

Key Responsibilities:

• Define scalable Service Now architecture focused on TSM modules

• Lead implementation of Telecom Service Management and Service Mapping

• Design integrations with OSS/BSS and external data sources

• Manage team deliverables in Agile/Scrum frameworks

• Ensure compliance with Service Now standards and optimization practices

Requirements:

• 8–10 years of experience in Service Now solutions

• Expertise in Telecom Service Management and ITSM frameworks

• Strong proficiency in JavaScript and Glide APIs

• Leadership experience in complex implementations

• Certifications in Service Now and architecture preferred

Become a pivotal figure at Wipro, shaping telecom solutions with your Service Now and TSM expertise.
#J-18808-Ljbffr