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Technical Support HelpDesk/Support

Strategic SaaS Customer Success Manager

Job in Toronto, Ontario, C6A, Canada
Listing for: Rootly
Full Time position
Listed on 2026-06-04
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 CAD Yearly CAD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading tech company in Toronto is looking for a Customer Success Manager to ensure customers gain maximum value from their services. The role involves guiding clients through onboarding, collaborating on engagement plans, and strategizing to reduce churn. Candidates should have experience in customer-facing roles, preferably in SaaS or technical products. Strong communication, data analysis skills, and familiarity with tools like MySQL and Salesforce are essential.

Consider applying for a rewarding opportunity in a vibrant environment.
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