Senior Product Manager Leading CRM Transformations in Banking

Transform digital banking with innovative CRM solutions as a Senior Product Manager. Drive the design and implementation of user-focused technology to enhance client relationships across retail segments.
In this critical role, you will steer the strategic vision for CRM capabilities in the digital banking realm. Collaborate with multiple teams to create impactful technology solutions and lead design initiatives that reflect user needs. Your expertise will ensure alignment of product plans with overarching business goals while leveraging data for strategic insights.

Key Responsibilities:

• Oversee design of CRM capabilities in banking

• Facilitate effective collaboration across cross-functional teams

• Lead user-driven design sessions for product development

• Analyze data to inform product performance

• Manage Agile development for timely project delivery
Requirements:

• 5+ years of experience in Product Management

• Bilingual in Spanish and English fluently

• 3+ years in Agile environments required

• Strong knowledge of Jira and Confluence tools

• Experience building business-focused technology solutions
Leverage your leadership abilities to drive transformational CRM strategies that enhance customer experience and foster meaningful client relationships in the banking sector.
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