Director of Engineering, Fintech

About Kindsight

Kindsight builds technology that helps fundraisers make a difference. For decades, Kindsight has supported the education, healthcare, and nonprofit sectors with fundraising tools and the largest charitable giving database on the market. And as the giving sector evolves, so does Kindsight. As the leader in fundraising intelligence, Kindsight leverages real‑time data and AI to help thousands of organizations around the world identify, manage, and engage with donors—at any scale.

With purpose‑built CRMs that corral all of that donor information and campaign tracking into one place, donor prospect research tools that offer proactive insights and real‑time donor intel, and generative AI that creates personalized, meaningful content drafts at scale, Kindsight’s product suite is truly changing the game for donor fundraising.

As we look to the future, Fintech is central to our growth strategy, and we are looking for a visionary leader to build and scale our payments and financial product capabilities. We are a mission‑driven company that is passionate about helping nonprofits change the world by driving high‑impact innovation in a space that’s ready for transformation.

As Engineering Manager, Fintech, you will lead the engineering team responsible for building and scaling Kindsight Payments and our broader Fintech platform. Partnering closely with the Director of Product, Fintech, you will translate product vision into reliable, secure, and scalable systems that power embedded payments across our Connect donor portal and CRM workflows. This is a critical leadership role at the intersection of financial technology, platform engineering, and social impact.

You’ll be accountable for delivering high‑quality payment infrastructure that enables nonprofit organizations to process hundreds of millions of dollars annually—with exceptional reliability, compliance, and performance.

You will lead a team of engineers while remaining deeply engaged in architecture, delivery execution, and operational excellence. You’ll collaborate cross‑functionally with product, design, compliance, and finance to ensure our Fintech solutions are robust, secure, and built for scale.

• Lead Fintech Engineering Delivery: Own the technical execution of the Fintech roadmap in close partnership with Product. Ensure predictable, high‑quality delivery of embedded payments and financial workflows across Connect and CRM systems
• Build Scalable Payment Systems: Design and evolve resilient, secure, and scalable payment infrastructure, including payment processing integrations, transaction orchestration, reconciliation systems, and reporting pipelines
• Partner Closely with Product: Work hand‑in‑hand with the Director of Product, Fintech to shape solutions, evaluate trade‑offs, and ensure alignment between business goals and technical execution. Contribute to roadmap planning with engineering insights on feasibility, risk, and sequencing
• Lead and Grow the Engineering Team: Manage, mentor, and develop a high‑performing team of engineers. Foster a culture of ownership, accountability, and continuous improvement while attracting and retaining top talent
• Ensure Reliability & Operational Excellence: Establish best practices for system reliability, observability, and incident response. Drive improvements in uptime, performance, and system resilience for mission‑critical payment flows
• Champion Security & Compliance: Partner with compliance and security teams to build systems that meet PCI DSS, KYC/AML, and other regulatory requirements. Ensure secure handling of sensitive financial data and adherence to industry standards. Experience building tools for Payment Operations including merchant onboarding, dispute resolution, and fraud detection
• Drive Payment Integrations & Expansion: Lead the technical implementation of integrations with payment processors and support multiple payment methods over time (e.g., credit cards, ACH, digital wallets, and emerging payment rails)
• Enable Automation & Platform Efficiency: Collaborate with CRM and platform teams to automate manual gift processing workflows, improving operational…