QA AEM Analyst

Company description

Saatchi & Saatchi is an advertising agency with the belief that creativity, data, media and technology should all work together, and we use that to influence human behavior and drive success for clients. S&S is one of the world's largest agency networks with 114 offices and more than 6000 employees globally. Here in our Toronto office we work with some of the countries most valued brands including Toyota, Buckley's, and Children's Advil, as well as several under the Mondelez banner (Crispers, Oreo, and Chips Ahoy just to name a few).

We’re an award winning agency in both creativity and effectiveness, so it’s really important for us here to convert that innovation and the great ideas into real tangible business results for the organization.

Saatchi & Saatchi is hiring a QA Analyst with Adobe Experience Manager (AEM) experience to support ongoing content and feature delivery for marketing teams. Full‑time and freelance opportunities are available, with positions starting immediately. You should have at least 4 years of professional QA experience, with hands‑on exposure to AEM or comparable enterprise CMS platforms.

You have a structured approach to testing, strong attention to detail, and the ability to work closely with content authors and developers to maintain quality across frequent, incremental releases.

• Develop and execute test plans for AEM‑based web properties, including content pages, component configurations, templates, and authoring workflows.
• Validate content author changes across environments (author, publish, dispatcher) to ensure accuracy and consistency before go‑live.
• Perform cross-browser and cross-device testing for marketing pages, campaign landing pages, and component updates.
• Test AEM component behavior, dialog configurations, content policies, and experience fragments.
• Conduct regression testing on shared components and templates after incremental updates to prevent downstream impact.
• Validate content publishing workflows, replication, and cache invalidation across environments.
• Perform accessibility audits on marketing content to ensure WCAG 2.1 AA compliance.
• Collaborate with marketing teams and content authors to understand requirements and acceptance criteria for content changes.
• Triage and prioritize defects, working with developers to ensure timely resolution before campaign deadlines.
• Document test cases, results, and quality metrics to support release decisions.
• Participate in sprint ceremonies and contribute to quality discussions during planning and retrospectives.

• +4 years of professional experience in software or web QA.
• Hands‑on experience testing AEM Sites (6.x or AEM as a Cloud Service), including authoring, publishing, and dispatcher validation.
• Experience testing across multiple browsers and devices, with attention to responsive behavior.
• Familiarity with AEM authoring interfaces, content components, templates, and experience fragments.
• Understanding of content publishing workflows, replication agents, and caching behavior.
• Experience with defect tracking and test management tools (Jira, Azure Dev Ops, or similar).
• Understanding of accessibility standards (WCAG 2.1) and experience performing accessibility checks on web content.
• Familiarity with Agile/Scrum methodologies and working in sprint‑based delivery.
• Experience with Git and version control workflows.
• Strong documentation skills for test plans, test cases, and defect reports.

• Strong attention to detail with a commitment to quality, particularly around content accuracy.
• Excellent communication skills for working directly with marketing teams, content authors, and developers.
• Resourceful and self‑directed problem solver.
• Ability to manage multiple concurrent content streams and prioritize effectively.
• Comfortable working in a fast‑paced marketing environment with frequent, deadline‑driven releases.
• Proactive mindset — flags issues early rather than waiting for formal handoffs.

• Experience with AEM as a Cloud Service (cloud‑native deployment model).
• Familiarity with AEM Edge Delivery Services or Franklin/Helix.
• Experience with API testing…