SRE​/DevOps Manager

About the Role

We are seeking a seasoned SRE / Dev Ops Manager to lead our reliability and operations engineering team. You will be responsible for ensuring the scalability, security, and performance of our infrastructure while fostering a culture of automation, ownership, and continuous improvement.

At Upshop, we believe that great businesses are built by great people. Our People function is at the heart of our company’s growth, ensuring we attract, develop, and retain A Players who drive our mission forward.

• Extremely Accountable
• Customer Obsessed
• Always Innovating
• Demand Excellence
• Biased for Action

• Manage and mentor a team of SRE and Dev Ops engineers.
• Drive hiring, onboarding, and professional development.
• Set clear goals and performance metrics.

• Own system uptime, performance, and reliability.
• Lead incident response and root cause analysis.
• Define and monitor SLAs, SLOs, and SLIs.

• Oversee cloud infrastructure (Azure).
• Implement Infrastructure as Code (IaC) using tools like Terraform or other similar tools.
• Drive automation of CI/CD pipelines and operational tasks.
• Build and manage a Dev Sec Ops  process to connect CI/CD pipelines with Azure Dev Ops , Gitlab etc.

• Implement and maintain monitoring, alerting, and logging systems.
• Use tools like Datadog or other similar tools like Prometheus, Grafana, ELK stack.

• Ensure infrastructure security and compliance with industry standards.
• Collaborate with Info Sec teams on audits and vulnerability management.

• Work closely with software engineering, product, and QA teams.
• Advocate for Dev Ops and SRE best practices across the organization.

• 10+ years of experience in Dev Ops, SRE, or infrastructure engineering.
• 2+ years in a leadership or managerial role.
• 3+ years of expertise with Cloud platform deployments.
• 3+ years of experience working with Mongo
  
  DB and cosmosdb.
• Strong experience with cloud platforms (AWS, GCP, Azure).
• Proficiency in scripting languages (Power shell scripting, Python, Bash, Go).
• Hands‑on experience with Kubernetes, Docker, CI/CD tools.
• Excellent communication and leadership skills.

• Experience with compliance frameworks (SOC 2, ISO 27001).
• Familiarity with Agile and Dev Ops methodologies.
• Certifications in cloud technologies or Dev Ops practices.

• Hybrid Opportunity
• Competitive salary
• Employer‑matched 401(k) plan
• Attractive paid time off policy
• Growth opportunities and development opportunities

Compensation Range: $150-$180k CAD