IT Support Specialist

Become an integral part of Dentalcorp's IT team as an IT Support Specialist based in Toronto. Your contributions are vital in supporting dental clinics and healthcare professionals.
In this full-time position, you'll work under the IT Service Desk Manager, focusing on providing robust deskside support with a minimum of three years’ experience.

Your role encompasses various technologies including desktops, laptops, and VoIP systems while ensuring a high standard of service and excellence in patient care.

Key Responsibilities:

• Manage and coordinate IT vendor relationships

• Resolve issues related to VoIP and telecommunications

• Handle staging and imaging for hardware deployment

• Document incidents using ITSM tools effectively

• Support mobile devices and contribute to special projects
Requirements:

• 3+ years in a service desk support role

• Skilled in Office 365 and its functionalities

• Proficient in Windows and Mac troubleshooting

• Strong communication and customer service approach

• Proven ability to handle multiple tasks efficiently
Make your mark on the IT landscape at Dentalcorp, enhancing service levels and improving the operational experience.
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