Oracle EBS Functional Support Analyst

We are seeking a talented individual to join our team s role will be based in Toronto, Canada. This is a hybrid role that has a requirement of working at least three days a week in the office.

In this role, you will provide support for Oracle Finance applications modules as part of the company's business solutions within a defined Software Development Lifecycle. You will collaborate with and assist other developers and team members in testing and debugging software programs and enhancements to ensure project goals are met.

• Act as Subject Matter Expert (SME) on Oracle EBS Financials (GL, AP, AR, FAH, CM, SLA) and Revenue Management and Billing (ORMB) modules.
• Hands‑on experience with Oracle E‑Business Suite Release 12, specializing in ORMB functionalities, configuration, testing, and data model understanding.
• Configure Oracle EBS modules and Oracle RMB components (Billing, Contracts, Pricing, Rating, Invoicing) to meet business requirements.
• Participate in Oracle EBS to Cloud migration or upgrade initiatives (preferred).
• Lead issue resolution and root cause analysis across P2P and O2C business cycles, working autonomously with clients and IT teams.
• Provide Tier‑3 functional support, manage multiple priorities, and support production, upgrades, and user support including on‑call rotation.
• Support key business processes such as Month‑end and Year‑end activities, ensuring data integrity and reconciliation between systems.
• Partner with business and technology managers to gather and translate requirements, write Functional Design Documents, perform gap analysis, and implement innovative solutions to improve processes and system performance.

• 5+ years of functional consulting experience in Oracle E‑Business Suite (EBS) Financials and Oracle Revenue Management & Billing (ORMB).
• Strong knowledge of Revenue Recognition principles (ASC 606, IFRS 15) and Oracle Financials Accounting Hub (FAH), with hands‑on support for revenue recognition and billing processes.
• Proficient in end‑to‑end business cycles including Procure‑to‑Pay (P2P) and Order‑to‑Cash (O2C), and skilled in preparing BR100, MD50, TE40, and functional test scripts.
• Solid understanding of US GAAP and international accounting standards, with experience in Oracle 12.2 upgrades.
• Demonstrated ability to work effectively with distributed teams across multiple time zones, describing end‑to‑end business processes and integration points, and collaborating cross‑functionally.
• Highly self‑motivated with strong organizational, analytical, facilitation, stakeholder management, communication, presentation, and client‑facing skills, proven in issue resolution and business process improvement.

• Technical proficiency and adaptability:
  Hands‑on experience with integration tools and middleware, plus exposure to robotic process automation, natural language processing, and data analytics; quick to learn new technologies.
• Communication and stakeholder engagement:
  Clear, confident communicator with strong presentation skills and the ability to build and maintain professional relationships across global teams.
• Leadership and prioritization:
  Proven leadership in planning and decision‑making, able to manage multiple priorities effectively in dynamic environments.
• Problem solving and process improvement:
  Excellent analytical and problem‑solving skills with a proactive, innovative approach and a track record of identifying and implementing process improvements.

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact on colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well‑being.

The applicable base salary range for this role is $70,500 to $112,900.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements.…