Junior Network Administrator

Network Administrator

Questrade Financial Group (QFG), through its companies—Questrade, Questbank, Questrade Wealth Management, Community Trust Company, Zolo, and Flexiti—provides securities and foreign currency investment, professionally managed investment portfolios, mortgages, real estate services, financial services and more. We use cutting‑edge technology to help Canadians become much more financially successful and secure. At QFG, we combine human‑centric collaboration with AI‑driven innovation to redefine financial services.

The ideal candidate will be a catalyst for change, using AI to transform and deliver unparalleled customer experiences.

• Health & wellbeing resources and programs
• Paid vacation, personal, and sick days for work‑life balance
• Competitive compensation and benefits packages
• Work‑life balance in a hybrid environment with at least 3 days in office
• Career growth and development opportunities
• Opportunities to contribute to community causes
• Work with diverse team members in an inclusive and collaborative environment

• Design, implement, and operate Questrade Global Enterprise Network and Cloud Infrastructure.
• Provide effective support, provisioning, configuration, and maintenance of multi‑vendor network hardware, software, and related infrastructure (mostly Cisco, Juniper, Fortinet devices, and GCP cloud).
• Participate in troubleshooting network problems, change management, routine software/hardware upgrades, implement test plans, network performance monitoring, technical research and development.
• Ensure network infrastructure is functional; maintain hardware, software, and network monitoring and management tools aligned with corporate policies and best practices, with focus on documentation and high availability.
• Resolve assigned and escalated support issues to senior network administrators and cross‑functional teams.
• Implement and support a functional Global Network (Data center/LAN/Campus/WAN/WLAN, IPSec/VTI/Cloud).
• Provide Tier 1‑2 level support of network infrastructure.
• Assist senior network administrators in supporting Questrade’s hybrid global network composed of data centers, local networks, campus, WAN, WLAN, IPSec, VTI and GRE tunnels and cloud network infrastructure.
• Support and maintain L2/L3 protocols and technologies, including 802.11, BGP, OSPF, EIGRP, VXLAN, STP, DHCP, ACLs, PAT/NAT and others.
• Create and maintain project and test procedure documentation.
• Manage network using monitoring and performance tools such as Solar Winds.
• Manage 3rd‑party vendors and services to ensure functional performance.
• Participate in a rotating on‑call schedule; perform network change management, software upgrades and after‑hours support.

• 2‑3 + years experience as junior/network administrator/engineer in a mid to large‑scale environment (up to 1 000 devices) with exposure to Cisco platforms (routers, switches, firewall, ISE), Fortinet, and Juniper.
• Professional certifications (CCNA/CCNP, cloud and Fortinet).
• Hands‑on experience in any cloud provider (Google Cloud preferred).
• Hands‑on experience with L2/L3 routing protocols (STP, 802.1Q/X, TCP/IP, BGP, OSPF, EIGRP, IPSec).
• Solid experience with network administration.
• Strong documentation and presentation skills.
• Eager to learn new skills and develop new techniques.
• Strong attention to detail, comprehensive problem solving, and troubleshooting skills.
• Must effectively follow procedures and policies.
• Ability to work independently or under minimum supervision.

Base salary range: $70,000 – $80,000. Final compensation will be commensurate with experience, skills, and geographic location (Canada). Includes a comprehensive benefits plan and a competitive incentive (bonus) program for full‑time permanent roles.

At Questrade Financial Group of Companies, we are committed to fostering a diverse, inclusive, and accessible work environment. All qualified applicants will receive equal employment opportunity. If you require accommodation during the recruitment process, let us know and we will work with you to meet your needs.