Director, Information Security

• Compensation: CAD 170,000 - CAD 190,000 - yearly

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories — big and little — connect us. Indigo is our customer's happy place — for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.

OUR GUIDING PRINCIPLES

Our Mission is to inspire reading and enrich the lives of book lovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.

• We Will Hire, Inspire, Promote and Retain the Best
• We Will Be Entrepreneurial
• We Will Be Committed to Caring About Each Other, Our Communities, and Our Environment
• We Will Be Committed to True and Shared Value Creation
• We Will Be Systems Thinking, Data Driven and AI enabled

Accountable for establishing and executing the enterprise information security strategy to guarantee the confidentiality, integrity, and availability of Indigo’s information assets. This role proactively manages enterprise technology risk, ensures strict compliance with regulatory and industry frameworks, and safeguards data through the leadership of Governance, Risk & Compliance (GRC), Security Architecture, and Security Operations.

• Zero critical preventable security breaches.
• Mean Time to Detect (MTTD) and Mean Time to Respond (MTTR) within established operational SLAs.
• 100% compliance with critical regulatory and industry frameworks (e.g., PCI-DSS, PIPEDA).
• High completion rates for enterprise-wide security awareness training.

• Develop and implement a comprehensive enterprise information security strategy that aligns with Indigo's business objectives and risk tolerance.
• Partner cross-functionally at the senior level to embed security-by-design principles into all foundational technology and retail store operations.
• Set and manage operational and capital budgets to ensure the cost-effective execution of security infrastructure and compliance initiatives.

• Enterprise
  
  Risk Management:
  
  Establish and maintain a continuous IT risk assessment framework to identify, quantify, and mitigate cybersecurity risks across retail, e-commerce, and corporate environments.
• Regulatory Compliance: Guarantee strict adherence to critical data protection regulations and industry frameworks (e.g., PCI-DSS, PIPEDA) through systematic control validations and comprehensive security audits.
• Policy Governance: Formulate, publish, and enforce data-driven information security policies, standards, and operational guidelines across the organization.
• Security Architecture Integration: Embed secure-by-design principles, NIST framework methodologies, and threat modeling into the lifecycle of all cloud, network, and retail store systems.
• Identity & Access Management (IAM): Oversee the enforcement of Zero Trust architectures, privileged access management, and robust authentication mechanisms to protect all enterprise assets.
• Threat Monitoring: Direct 24/7 Security Operations Center (SOC) activities, utilizing threat intelligence and data analytics to proactively detect and analyze anomalous network behavior.
• Vulnerability Management: Execute systematic vulnerability scanning, penetration testing, and data-backed remediation prioritization to continuously reduce the organizational attack surface.
• Incident Response: Lead the enterprise security incident response process, directing rapid containment strategies and conducting empirical root-cause analysis to prevent recurrence.
• Security Awareness: Implement measurable, enterprise-wide security awareness training and phishing simulations to cultivate a resilient, security-first workforce.
• Third-Party
  
  Risk Management:
  
  Assess and continuously monitor the cybersecurity posture of IT vendors, supply chain partners, and integrated platforms to ensure strict alignment with Indigo's risk tolerance.

• Accountable for the overall engagement, productivity, turnover and bench strength of the team
• Supports the creation and maintenance of a talent succession plan
• Collaborate with others to drive flexible and iterative solutions, quickly and easily
• Share technical knowledge with others and actively seek to learn from those more knowledgeable than yourself
• Help others see the impacts of their efforts and proactively engage other functions to get input
• Encourage others to freely share their point of view and be open to feedback
• Understand and follow Indigo's core HR process - staffing, performance…