Business Analyst, Microsoft Dynamics 365

What do you think of when you hear the name MNP? We are more than a prominent consulting firm in tax and accounting, we are redefining how organizations succeed in the digital age by bridging strategic vision, technical innovation, and operational execution to deliver transformative results.

Make an impact as we strengthen our Digital Solutions practice with a Business Analyst. This diverse team of tech‑savvy problem solvers has expertise and delivery depth across customer platforms, applied data & analytics, applications & cloud and business platforms solutions. Regardless of the underpinning technology, our team members understand clients’ unique needs and embrace the possibilities that technology brings to an evolving business landscape.

Customer preferences are evolving at a rapid pace. As a trusted advisor you will design to meet those needs, engage customers in expected as well as new ways, gather, secure and organise meaningful insights, translating them into meaningful action, an incredible client experience, improved sustainability and optimised performance while reducing costs and enhancing growth.

At MNP, you will work alongside a collaborative team of creative thinkers and problem‑solvers. You will gain hands‑on experience, tackle meaningful challenges, and grow your skills in an environment where your voice is valued, and your development is a priority. If you are ready to accelerate your career and make a lasting impact, this is where your journey begins.

• Project and Client leadership
• Establish yourself as a project trusted advisor by fully understanding the client’s business and supporting processes
• Collaborate with the client project team to establish roles and responsibilities, risk areas, deliverables and deadlines
• Collaborate and guide the client business area to ensure scope containment, timelines, and targets, adjusting where necessary
• Fulfil project management and coordination role, tracking project budgets, deliverables and scope
• Organise and coordinate stakeholder engagement
• Facilitate and run effective meetings
• Participate in challenging and often unique engagements with clients, bringing your experience with senior business and technology leaders to these discussions
• Leverage your experience, strong listening skills and critical thinking capabilities to formulate impactful client recommendations
• Engage business stakeholders and write formal documentation such as business user stories, requirements definition specifications, functional design documents, project glossaries, non‑functional requirements specifications and communication plans
• Business Analysis
• Lead workshops, interviews, and Agile Scrum events to help craft requirements and user stories
• Business process modelling of the current and desired future state
• Requirement analysis, defining all types of requirements to define the business need
• Requirements management (within Azure Dev Ops) and prioritisation of project backlog
• Preparing correspondence, technical reports and dashboards
• Conducting detailed research, interpretation and analysis of the data gathered
• Analyse Risk and Benefits Realisation frameworks, and perform cost‑benefit analysis
• Supporting the design, development, formatting and proofreading of the resultant reports, test strategies, test suites & cases, document deliverables and presentations
• Agile Scrum Master
• Facilitate daily scrums as per Agile Scrum methods
• Perpetuate the Agile Mindset to fail fast, fail inexpensively, learn and pivot
• Lead and present Sprint retrospectives and Sprint demos
• Support and coach the client product owner as necessary
• Facilitate the removal of roadblocks for the Dev Team
• Support Quality Assurance Activities
• Help create and validate test strategy and test suites, ensuring alignment and traceability to all project user stories and project backlog items
• Assisting clients by performing walk‑through sessions, to validate defects and fixes

• Must have amazing communication and people skills, with the ability to communicate to end‑clients and technical contacts (verbal, written, presentation)
• Background in technology consulting, with strong preference in case…