Service Desk Technician Co-op

Start your IT career as a Service Desk Technician Co-op with Info-Tech Research Group in Toronto, ON for the Fall 2026 term. Engage with technology, assist users, and manage IT assets daily.

Info-Tech Research Group is on the lookout for a dedicated Service Desk Technician Co-op student for September to December 2026. Candidates must be enrolled in a related college or university program and be eligible for co-op placements. The role involves hands-on experience with hardware, user setup, and inventory management, contributing to a seamless tech support environment.

Key Responsibilities:

• Inspect and repair computer hardware and peripherals

• Prepare and configure computers for new users

• Manage warranty claims and IT asset shipments

• Assist in onboarding new hires and ensure setups

• Conduct regular inventory checks for accuracy

Requirements:

• Enrolled in a related diploma or degree program

• Preferred customer service experience

• Interest in technology and problem-solving

• Knowledge of Microsoft 365 and Active Directory

• Familiarity with Windows 10/11 and macOS

Leverage your technical skills and customer service experience at Info-Tech Research Group.
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