Senior Pega Operations Director Hybrid
Job Description & How to Apply Below
This leadership position demands an experienced professional to manage the Pega ecosystem, focusing on reliability and governance. You will leverage your vast operations experience to improve performance and automate key initiatives for a leading enterprise.
Key Responsibilities:
• Own Pega platform operational health and reliability
• Lead L2/L3 support and site reliability engineering functions
• Drive incident and problem management efforts
• Oversee environment governance for all stages
• Manage CI/CD pipelines and deployment strategies
Requirements:
• 10-15+ years in technology operations or application support
• 5+ years managing L2/L3 support teams
• Solid knowledge of Pega platform operations (8.x+)
• Proven experience in incident management and reliability
• Familiarity with cloud infrastructures (Kubernetes, Open Shift)
Utilize your leadership and Pega operations expertise in this crucial role with Kyndryl Canada in Toronto.
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Position Requirements
10+ Years
work experience
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