Senior Pega Operations Director - Hybrid
Job Description & How to Apply Below
Elevate your expertise with Kyndryl Canada as a Senior Pega Operations Director in a hybrid role in Toronto. Oversee platform health, incident management, and governance in this leadership position. We're seeking an experienced leader to manage and optimize the Pega ecosystem across production and non-production environments.
The role requires a focus on platform reliability, strong governance practices, and a commitment to continuous improvement. You will leverage your extensive operations background to drive performance optimization and automate key initiatives for a significant enterprise.
Key Responsibilities- Own Pega platform operational health and reliability
- Lead L2/L3 support and site reliability engineering functions
- Drive incident and problem management efforts
- Oversee environment governance for all stages
- Manage CI/CD pipelines and deployment strategies
- 10-15+ years in technology operations or application support
- 5+ years managing L2/L3 support teams
- Solid knowledge of Pega platform operations (8.x+)
- Proven experience in incident management and reliability
- Familiarity with cloud infrastructures (Kubernetes, Open Shift)
Bring your leadership skills and Pega operations expertise to a pivotal role with Kyndryl Canada!
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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