Head of Revenue Operations

About Float

Float is on a mission to simplify finance for Canadian businesses, empowering them to eliminate complexity and unlock new opportunities. Through our innovative platform, Float enables businesses to streamline financial operations and optimize cash flow, so they can focus on what matters most: growth.

As one of Canada’s fastest growing companies and top-rated startups in 2024 and 2023, Float is customer-obsessed, passionate and entrepreneurial, with a team that includes leaders from Uber, Shopify, Top Hat, Touch Bistro, Bill, Stripe, and Ada.

At Float, everyone is an owner, bringing their unique perspective to our team and product. Your voice is important, and we take having a culture based on feedback seriously. We openly share our thoughts and differing opinions so we can continue to improve. We do our best to keep our decision-making decentralized so that all team members feel ownership in our success.

Float is Canada's complete business finance platform, combining modern financial services and software to help businesses spend, save, and grow. Trusted by 6000+ Canadian companies, Float provides high-limit corporate cards, automated expense management, next-day bill payments, high-yield accounts and fast, friendly support—all built in Canada, for Canada. Float is backed by world-class venture and fintech investors, including Growth Equity at Goldman Sachs Alternatives and OMERS Ventures, partners behind our $70 million Series B raise.

Our team is a collection of ambitious, collaborative and mission-driven people from all walks of life but with one goal: helping Canadian companies not just survive but thrive. And we’re looking for bold innovators to help shape the future of business finance in Canada.

We use technology, including artificial intelligence (AI), to support parts of our hiring process. This may include AI-assisted scheduling and candidate communications, and AI-generated interview notes, guides or summaries to help our team focus on the conversation. All hiring decisions are made by our hiring team.

We’re looking for a Head of Revenue Operations that will be responsible for leading the systems, processes, and insights that support Float’s revenue engine across Sales, Marketing, Customer Success, and Finance.

This is a highly strategic and cross‑functional role. You will partner closely with senior leadership to drive revenue planning, forecasting, and performance management. You will also be responsible for ensuring the business has the data, infrastructure, and operational processes required to support predictable and scalable growth.

• Lead integrated revenue planning, connecting company targets with actionable, segment‑level plans across SMB and mid‑market to support predictable and achievable growth
• Build and maintain reporting frameworks that provide leadership with clear, real‑time visibility into key metrics, including revenue performance, TPV performance, pipeline health, CAC, LTV, conversion, retention, and expansion
• Design and optimize scalable revenue processes across the full customer lifecycle – from lead routing and qualification through to close, activation, and customer success
• Translate complex, usage‑driven data into clear insights and recommendations, including cohort performance, payback periods, and unit economics, and communicate these effectively to leadership
• Own and evolve the revenue technology stack (CRM, sales engagement, BI, enrichment, attribution), ensuring strong data integrity, effective tooling, and high productivity across revenue teams
• Apply AI and modern tools thoughtfully to improve how we operate, focusing on scalable, repeatable solutions that drive meaningful efficiency and impact across go‑to‑market teams
• Support deal strategy and deal desk processes for complex or high‑value opportunities across products and customer segments
• Advise on the design and the execution of incentive programs across revenue teams
• Build, lead, and develop the Revenue Operations team, ensuring the function is structured to support growth, operates efficiently, and scales effectively with the…