Operational resilience manager

Operational Resilience Manager

Join our Operational Resilience team and play a critical role in safeguarding the bank’s most critical products and services during times of disruption. As the Operational Resilience Manager, you will design and execute severe yet plausible scenario tests to assess the bank’s ability to withstand crisis events, ensuring we can continue to serve our customers when it matters most.

This is a Hybrid role in our downtown (Bay/King) office location for 2-3 days per week.

• Help shape the Bank’s Resilience Strategy – Collaborate with stakeholders across the business to identify vulnerabilities and strengthen our response to disruptions.
• Lead Operational Resilience Scenario Testing – Develop and test scenarios affecting the bank’s most critical products and services.
• Drive Compliance and Excellence – Ensure alignment with regulatory requirements and industry best practices to enhance our resilience posture.
• Make a Real Impact – Deliverables will directly contribute to the bank’s ability to navigate complex challenges and deliver uninterrupted service to customers.
• Work closely with a broad range of stakeholders across first and second lines and perform testing to assist the business in understanding if they can continue to operate effectively through any incident and meet relevant Operational Resilience targets.
• Facilitate oversight and challenge activities, conduct scenario testing, and assess compliance with the Operational Resilience framework.
• Utilize knowledge of Operational Resilience, BMO’s businesses and external environment, emerging best practices and regulatory requirements to enable and mature the bank’s Operational Resilience, drive insights and recommendations to the Operational Resilience Team, and provide guidance to the Operating Groups and other relevant stakeholders.
• Maintain and mature the Operational Resilience Framework, identify opportunities through scenario testing for enhancing existing capabilities across areas such as business continuity, incident response, technology resilience and oversight of third‑party service provider resilience, and execute roadmap deliverables.

• Minimum of 5–7 years of expertise in one or more of the following areas: experience conducting stress and/or scenario testing activities.
• Knowledge across resilience disciplines:
  Business Continuity, Incident and Crisis Management, Disaster Recovery, Technology Resilience, Cyber Security, and supplier/vendor management.
• Strong understanding of Operational Resilience regulatory requirements and expectations, and awareness of industry practices, evolving trends, and leading practices.
• Strong knowledge of enterprise risk and control frameworks and resilience risks relating to business operations, technology and supply chains.
• Understanding of the bank’s businesses and organization structure, including key products and services, processes and controls.
• Ability to produce concise and polished materials, including presentations and reports.

• Generally 5–7 years of relevant professional experience with postsecondary degree in a related field, or equivalent combination of education and experience.
• Program management skills – advanced experience.
• Technical knowledge and proficiency gained through substantial education or experience.
• Strong communication (oral and written) – advanced skills.
• Collaboration and teamwork skills – advanced.
• Analytical and problem‑solving skills – advanced.
• Influence ability – advanced.
• Data‑driven decision‑making skills – advanced.

Salary: $69,000.00 – $

Type:
Salary