Deployment Technician

Job Title:

Deployment Technician (Windows 7 upgrade from Windows XP)

Location:

Toronto, Ontario

Type:
Contract – 9 Months in duration

All candidates must be willing to undergo a successful criminal security check and provide solid past employment references to be eligible for this role.

Overview
Our client is seeking 6 Deployment Technicians to assist in Windows7 project upgrade from Windows XP).

Responsibilities

Perform intermediate IMAC (installs, moves, add, changes) activities.

Hardware roll-outs, refreshes, and other hardware deployment related activities on PCs, laptops, printers & POS devices, etc.

Handle software installation/support/upgrades.

Perform deskside support services installing and troubleshooting of hardware, software and network related issues.

Perform basic LAN and internetworking related activities.

Requirements

Education:

At minimum, a Diploma from a recognized IT program.

Have A+ certification. Other vendor certifications from Cisco, Microsoft and/or from OEMs (Dell, Toshiba, Lenovo, HP would be helpful).

Minimum of 1, preferably 2 years of field/deskside support service experience doing hardware roll-outs, refreshes, and other deployment related activities.

Have 1 – 2 years of deskside support experience.

Have strong internetworking and troubleshooting skills.

Must be a self-starter and have the ability to manage multiple tasks.

Exceptional customer service skills.

Good English language communication skills.

Ability to work independently or as part of a team.

Ability to complete tasks effectively with minimal supervision.

Must be available to work flexible work schedules.

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