Organizational Change Manager

This role will lead end-to-end change management to drive adoption, readiness, and sustainment of new tools/processes in a safety-critical, operational workplace, working closely with Business, Operations, Safety, IT, Training, and Communications.

• 7+ years leading change on complex, technology-enabled initiatives
• Experience in operational/safety-critical or regulated environments (utilities/energy/industrial preferred)
• Strong facilitation, stakeholder engagement, influencing skills; comfortable in a matrixed environment
• Preferred:
  Prosci/ACMP certification; experience with workforce-facing tools; agile/hybrid delivery; unionized/contractor work forces

• Develop the Change Management Approach (Strategy) and Detailed Change Management Plan (including hypercare)
• Build and enable a Change Network (change agents / power users)
• Deliver stakeholder engagement and communications plans and leadership messaging
• Lead change impact assessments (three versions aligned to sprint cycles)
• Create and manage the business readiness plan/schedule, readiness indicators, risks, and gaps
• Design and deploy change readiness surveys (three at key milestones) and report insights
• Coordinate training enablement (including "How to Be an Effective Trainer" session for Training Primes)
• Support risk, adoption, sustainment, plus governance/reporting aligned to enterprise standards