Revenue Technology Manager

Role

Revenue Technology Manager

Toronto
- Hybrid (3 days a week in office)

We believe everyone can be better with a coach... and we won’t stop until we get there.

Coaching changes people’s lives. It helps them be happier and more productive in their work. It turns entire companies into more inclusive, more productive places to be. That’s why we’ve made it easy for more people – not just those at the top – to benefit from the world’s best coaches. This is true of our EZRA team. We believe a happy team is a productive one.

We help our people grow, to care deeply about and be proud of what we do.

We’re looking for a Revenue Technology Manager to own and evolve the tech stack that powers our GTM teams across Marketing, Sales, and Customer Success. This role sits at the heart of our revenue engine—driving operational efficiency, tool adoption, and scalable processes.

You’ll be the go-to person for our tools & systems, integrations, and automation, with a clear focus on enabling predictable growth. This is a hands‑on individual contributor role for someone who thrives at the intersection of systems, automation, and AI. You’ll report into the Director of GTM Operations and partner closely with GTM leaders, Rev Ops, and IT as the subject matter expert for our revenue tech stack.

• Define EZRA’s Revenue Technology Strategy: Own the end‑to‑end revenue technology strategy across Sales, Marketing and Customer Success.
• Own the Revenue/GTM Tech Stack: Own, manage, and maintain the overall revenue tech stack—oversee architecture, integrations, and data flows for key systems (Salesforce, Gong, Apollo, Pardot, Outreach), to ensure seamless user experience.
• Drive AI Innovation: Identify, prioritize and validate high‑impact AI and automation opportunities to accelerate revenue.
• Optimize Processes: Design workflows and integrations that reduce manual effort and improve GTM efficiency.
• CRM & Data Governance :
  Own Salesforce data hygiene and enrichment; manage Salesforce enhancement roadmaps and coordinate with IT on updates and integrations.
• Vendor & Budget Management: Evaluate vendors, manage contracts, and align with Finance on costs, ROI, and forecasts.
• Cross‑Functional
  
  Collaboration:
  
  Act as the bridge between GTM Ops, Marketing Ops, IT, Finance, and vendors for governance, pilots, and new features.
• Enablement & Training: Partner with leaders to deliver onboarding, playbooks, and training that drive adoption and performance.
• Reporting & Insights: Track and report on tech stack performance and AI adoption.
• System Administration: Ensure proper governance and user setup across all revenue systems.

• Gain a clear understanding of the revenue tech stack, integrations, and data flows.
• Build relationships with key stakeholders across Sales, Marketing, CS, Rev Ops, Enablement, IT, and Finance.
• Assess data quality, identify hygiene issues and process gaps, and propose a phased remediation plan.
• Define and prioritize high‑impact AI use cases aligned to GTM workflows.
• Launch 1–2 pilots for new tech or AI use cases with clear success metrics and impact reporting.
• Refresh tech stack playbooks and training content with Revenue Enablement.
• Formalize ownership and governance for the revenue tech stack, including change processes and documentation standards.
• Establish regular reporting cadence with Finance on tool usage, cost, and ROI.
• Present a roadmap for the next 6–12 months of Revenue Tech & AI initiatives.

• 4–6 years in Revenue Operations, Sales Operations, GTM Operations, or similar roles.
• 3+ years of hands‑on Salesforce experience; multi‑tenant environment experience is a plus.
• 2+ years working with Pardot or equivalent marketing automation platforms.
• Familiarity with modern sales tech stacks (sales engagement, conversation intelligence, ABM).
• Skilled in managing integrations and connecting systems; comfortable partnering with IT teams.
• Strong influencer with the ability to build cross‑functional relationships and drive alignment.
• Highly organized, proactive, and able to prioritize under tight deadlines.
• Passionate about AI and automation to improve GTM performance.
• Com…