Product Analyst in Salesforce

Position: Product Analyst Role in Salesforce
Join Tata Consultancy Services (TCS) as a Product Analyst, specializing in Salesforce administration. Focus on user management, system stability, and documentation in a diverse work environment.

In this Product Analyst position, you'll be responsible for overseeing Salesforce user management and providing immediate assistance for application issues.

Your role will also include ensuring compliance with audit standards and documenting configurations and processes in detail. Partner with stakeholders to identify potential automation and optimization opportunities that enhance system functionality.

Key Responsibilities:

• Oversee daily Salesforce administration and user permissions

• Troubleshoot application issues and provide direct support

• Maintain system stability through proactive monitoring

• Liaise with business and IT to align requirements

• Develop and manage document generation and e-signature workflows

Requirements:

• Proven experience with Salesforce administration

• Strong documentation abilities and attention to detail

• Ability to work collaboratively with business and IT teams

• Understanding of compliance and audit processes

• Knowledge of Salesforce best practices and updates

Elevate the Salesforce user experience at TCS while driving process improvements and technical solutions.
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