Senior Analyst, L2O Innovation at Salesforce

Drive innovation as a Senior Analyst, L2O Innovation Business Analysis with Salesforce. Focus on technology implementation and operational improvements in a flexible office environment.

Salesforce is seeking a Senior Analyst to enhance its business analysis capabilities in Toronto, Canada. This full-time role requires at least 5 years of experience, where you will lead technology implementation projects, engage with stakeholders, and ensure successful user acceptance testing and post-go-live support. Your ability to manage multiple responsibilities and deliver high-quality documentation will be key to success.

Key Responsibilities:

• Translate business needs into detailed requirements

• Manage technology implementation projects with stakeholders

• Lead user acceptance testing and document results

• Optimize operational processes within the L2O portfolio

• Collaborate with IT on system-related project execution

Requirements:

• 5+ years of Business Analyst experience

• Strong knowledge of Salesforce platform capabilities

• Proven project management skills and documentation expertise

• Good collaboration and communication skills

• Experience in agile environment preferred

Enhance business processes and drive efficiency as a Senior Analyst at Salesforce, leveraging your expertise in technology and analysis.
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